8. Appendix
Common Problems & Solutions
mh0OWER3TATUS,AMP)NDICATORvONPAGE11
0ROBLEM #HECK4HESE)TEMS
Does not turn on
or shut down
s #HECKTHATTHEPOWERCORDISPLUGGEDINANDTHATTHEPOWERBUTTONONTHEPROJECTORCABINETORTHEREMOTECONTROL
is on. (m pages 13, 14)
s %NSURETHATTHELAMPCOVERISINSTALLEDCORRECTLYm page 111)
s #HECKTOSEEIFTHEPROJECTORHASOVERHEATED)FTHEREISINSUFlCIENTVENTILATIONAROUNDTHEPROJECTORORIFTHEROOM
where you are presenting is particularly warm, move the projector to a cooler location.
s #HECKTOSEEIFYOUCONTINUETOUSETHEPROJECTORFORANOTHERHOURSAFTERTHELAMPHASREACHEDTHEENDOFITS
life. If so, replace the lamp. After replacing the lamp, reset the lamp hours used. (m page 109)
s 4HELAMPMAYFAILTOLIGHT7AITAFULLMINUTEANDTHENTURNONTHEPOWERAGAIN
s 3ET;&!.-/$%=TO;()'(!,4)45$%=WHENUSINGTHEPROJECTORATALTITUDESAPPROXIMATELYFEETMETERS
or higher. Using the projector at altitudes approximately 5500 feet/1600 meters or higher without setting to [HIGH
ALTITUDE] can cause the projector to overheat and the projector could shut down. If this happens, wait a couple
minutes and turn on the projector. (m page 81)
If you turn on the projector immediately after the lamp is turned off, the fans run without displaying an image for
some time and then the projector will display the image. Wait for a moment.
Will turn off s %NSURETHATTHE;/&&4)-%2=OR;!54/0/7%2/&&=ISOFFm page 77, 84)
No picture
s 5SETHE#/-054%2THE#/-054%2THE6)$%/ORTHE36)$%/BUTTONONTHEREMOTECONTROLTOSELECTYOUR
source (Computer, Video or S-Video). (m page 16) If there is still no picture, press the button again.
s %NSUREYOURCABLESARECONNECTEDPROPERLY
s 5SEMENUSTOADJUSTTHEBRIGHTNESSANDCONTRASTm page 70)
s %NSURETHATTHELENSCOVERISOPENm page 5)
s 2ESETTHESETTINGSORADJUSTMENTSTOFACTORYPRESETLEVELSUSINGTHE;2%3%4=INTHE-ENUm page 91)
s %NTERYOURREGISTEREDKEYWORDIFTHE3ECURITYFUNCTIONISENABLEDm page 28)
s "ESURETOCONNECTTHEPROJECTORANDNOTEBOOK0#WHILETHEPROJECTORISINSTANDBYMODEANDBEFORETURNINGON
the power to the notebook PC.
In most cases the output signal from the notebook PC is not turned on unless connected to the projector before
being powered up.
* If the screen goes blank while using your remote control, it may be the result of the computer’s screen-saver
or power management software.
s 3EEALSOTHEnext page.
Picture suddenly
becomes dark
s #HECKIFTHEPROJECTORISINTHE&ORCED%#/MODEBECAUSEOFTOOHIGHAMBIENTTEMPERATURE)FTHISISTHECASE
lower the internal temperature of the projector by selecting [HIGH] for [FAN MODE]. (m page 81)
Color tone or hue is
unusual
s #HECKIFANAPPROPRIATECOLORISSELECTEDIN;7!,,#/,/2=)FSOSELECTANAPPROPRIATEOPTIONm page 76)
s !DJUST;(5%=IN;0)#452%=m page 70)
Image isn’t square to
the screen
s 2EPOSITIONTHEPROJECTORTOIMPROVEITSANGLETOTHESCREENm page 17)
s 5SETHE+EYSTONECORRECTIONFUNCTIONTOCORRECTTHETRAPEZOIDDISTORTIONm page 20)
Picture is blurred
s !DJUSTTHEFOCUSm page 19)
s 2EPOSITIONTHEPROJECTORTOIMPROVEITSANGLETOTHESCREENm page 17)
s %NSURE THAT THE DISTANCE BETWEEN THE PROJECTOR AND SCREEN IS WITHIN THE ADJUSTMENT RANGE OF THE LENS
(m page 94)
s #ONDENSATIONMAYFORMONTHELENSIFTHEPROJECTORISCOLDBROUGHTINTOAWARMPLACEANDISTHENTURNEDON
Should this happen, let the projector stand until there is no condensation on the lens.
Flicker appears on
screen
s
Set [FAN MODE] to other than [HIGH ALTITUDE] mode when using the projector at altitudes approximately 5500 feet/1600
meters or lower. Using the projector at altitudes less than approximately 5500 feet/1600 meters and setting to [HIGH ALTI-
TUDE] can cause the lamp to overcool, causing the image to flicker. Switch [FAN MODE] to [AUTO]. (m page 81)
Image is scrolling
vertically, horizontally
or both
s #HECKTHECOMPUTERSRESOLUTIONANDFREQUENCY-AKESURETHATTHERESOLUTIONYOUARETRYINGTODISPLAYISSUPPORTED
by the projector. (m page 121)
s !DJUSTTHECOMPUTERIMAGEMANUALLYWITHTHE(ORIZONTAL6ERTICALINTHE;)-!'%/04)/.3=m page 72)
Remote control does
not work
s )NSTALLNEWBATTERIESm page 9)
s -AKESURETHEREARENOOBSTACLESBETWEENYOUANDTHEPROJECTOR
s 3TANDWITHINFEETMOFTHEPROJECTORm page 9)
Indicator is lit or
blinking
s 3EETHE0/7%234!453,!-0)NDICATORm page 114)
Cross color in RGB
mode
s 0RESSTHE!54/!$*BUTTONONTHEPROJECTORCABINETORTHEREMOTECONTROLm page 22)
s !DJUSTTHECOMPUTERIMAGEMANUALLYWITH;#,/#+=;0(!3%=IN;)-!'%/04)/.3=INTHEMENUm page 71)
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