If your call doesn’t go through . . .
Camp On and Callback
1. to Camp On (wait without hanging up).
•
(Intercom calls) If you hear two beeps,
you can speak. If you hear busy/ring, dial
6 to send a Voice Over.
•
(Outside calls) When you hear new
dial tone, place your call again.
OR
1. and hang up to leave a Callback for
a free line or extension.
•
Wait for the system to call you back.
2. Lift handset when the system rings you back.
•
(Outside calls) Place your call again.
•
(Intercom calls) Speak to co-worker.
To cancel your Callback:
1. Lift handset.
2. + Hang up.
Message Waiting (Direct Messaging)
1. Do not hang up + .
•
Your co-worker’s MW flashes fast.
•
With Voice Mail, dial 8 to leave a
message in your co-worker’s mailbox.
1. Lift handset + .
•
To cancel all your messages (those you
left and those left for you), dial 873.
To answer a Message
Waiting left for you:
Leave a Message
Waiting when your co-
worker doesn’t answer:
When you hear sys-
tem busy, use Camp
On or Callback:
Answering Outside Calls . . .
1. Lift handset.
Answering Intercom Calls . . .
1. Lift handset to speak.
Picking up calls not ringing your phone . . .
1. Lift handset.
2. + .
1. Lift handset.
2. + Co-worker’s extension.
When a call is ringing
a co-worker’s phone:
If a call is ringing
Paging after hours:
Listen for ringing:
Listen for two rings:
Answering Calls
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