What to do if the MOH message is not playing on my Nel-Tech Labs Messager USB Duo?
If the MOH message isn't playing on your Nel-Tech Labs Repeater, first, check the USB media to ensure the file isn't missing, improperly named, or encrypted. Then, adjust the VOLUME pot to increase the volume output level. Finally, verify the OUTPUT connection from the unit to the phone is properly connected.
Why is the audio distorted on my Nel-Tech Labs Messager USB Duo?
If you're experiencing distorted audio with your Nel-Tech Labs Repeater, try the following: First, lower the volume to ensure it is not set too high. Next, check the MP3 file quality and consider using higher quality files. Also, the file may have been encoded using too high or too low of a bit-rate, so re-encode using a more appropriate bit-rate. Finally, make sure the file is compatible with the unit.
General| Brand | Nel-Tech Labs |
|---|---|
| Model | Messager USB Duo |
| Category | Repeater |
| Language | English |
Verify all correct parts are present before installation and check for missing items.
Details the SPEAKER, USB JACK, and STATUS indicator on the front of the Messager USB Duo.
Explains the ANT, VOLUME, TELCO IN, PHONE OUT, and 12VDC connections on the rear.
Details the LED INDICATOR and LINE 1 & LINE 2 BUTTONS on the top of the Duo Wireless Adapter.
Explains the channel setting for the Messager USB Duo and Duo Wireless Adapter.
Steps to place a caller on-hold using the Duo Wireless Adapter and phone handset.
Steps to take a caller off-hold by pressing the line button on the Duo Wireless Adapter.
Lists common problems and possible reasons for the Messager USB Duo.
Lists common problems and possible reasons for the Duo Wireless Adapter.
Details the warranty terms, limitations, and repair/replacement procedures.
Provides FCC part 15 compliance information and operating conditions.
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