Nespresso CREATISTA PLUS - Troubleshooting Milk Froth Preparation; Milk Steam Cycle and Froth Quality Issues; Steam Wetness and Milk Overflow Issues; Milk Temperature and Wand Alerts

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Troubleshooting Milk Froth Preparation
Milk steam cycle does not start - Check if the water tank is correctly positioned, if empty, fill with potable water.
- Check steam tip for any blockages and ensure wand is lowered.
Quality of froth not up to standard - For optimal milk froth, use whole or semi skimmed UHT or pasteurized
milk at refrigerated temperature (about 4-6 °C / 39-43 °F).
For a better result, the milk must be newly opened.
- Check the milk froth setting.
- Use the milk jug provided.
- Clean both the milk jug and steam wand after each use.
- Clean the steam wand.
Navigate to Maintenance menu.
- Select Clean Steam Wand and follow the on-screen prompts.
Steam is very wet - Use cold, potable water. Do not use highly filtered, demineralised
ordistilled water.
Milk overflows - Fill jug with appropriate milk volume.
- Minimum fill level as marked on the inside & outside of the jug.
- Maximum fill level as marked on the inside & outside of the jug.
- To stop overflow, either reduce the initial volume of milk and/
or reduce thefroth level. This varies depending on milk type.
Milk temper
ature is too hot - Be sure to use the milk jug provided.
- Check the milk jug is positioned correctly on the milk jug
temperaturesensor.
- Decrease the milk temperature setting.
Milk temperature is not hot enough - Preheat cup.
- Use the milk jug provided.
- Check the milk jug is positioned on the milk jug temperature sensor.
- Increase the milk temperature setting.
- Check the steam tip for blockages.
Lower Wand alert is displayed - Ensure the steam wand is lowered.
Clean Steam Wand alert is displayed - Clean the Steam Wand. - Navigate to Maintenance menu. Select Clean Steam Wand and follow
theon-screen prompts.