Troubleshooting
ASSISTANCE
VIDEOS
ARE
AVAILABLE
ON
WWW.NESPRESSO.COM
-
VISIT
THE
“MACHINES”
SECTION
2.
No
coffee,
no
water.
-
Check that the water tank is filled.
- Check that a fresh capsule is inserted in correct position, that the handle is properly locked
and push the button to start.
-
Descale
if
necessary.
-
Open the machine head and let the capsule be ejected. Then perform a
cleaning as per cleaning section.
4. The
machine
doesn’t
start
and
has
light
steady on. If blinking, see next points.
-
Check
that
handle
is
properly
locked.
-
If you want to brew a Coffee or Espresso, check that a fresh capsule is inserted in correct
position, that the handle is properly locked and push the button to start.
-
If
you
are
cleaning, descaling
or
emptying
the
system, check
that
no
capsule
is inserted then close, lock the machine and push the button to start one of
these operations.
6. Light blinks while machine is running.
- If coffee is flowing normally, this indicates the machine is working properly.
-
If only water is flowing, the machine is executing a user request for either cleaning,
descaling or emptying the system. Refer to the corresponding paragraph in this user
manual.
-
If there is no intention to clean, descale, or empty the system, then push
the button to stop the machine. If the machine is still blinking, exit descaling
mode by holding the button for at least 7 seconds or refer to next section.
If
problem
persists,
call
Nespresso.
8.
Light
blinks
alternately
2
blinks
and
1
pause
-
During
regular
Coffee/Espresso
preparation:
1)
Unlock
the
handle
and
open
the
machine
-
If
problem
persists:
continuously.
Machine
is
not
running.
head
to
check
that
a
fresh
undamaged
capsule
is
inserted
in
the
correct
position. 2)
Check
that the handle is in “LOCKED” position. 3) Check that the water tank is filled.
-
During Descaling, Emptying and Cleaning: 1) Check that capsule is ejected. 2) Check that
the handle is in “LOCKED” position.
-
During
Programming Volume: 1)
Check
if
a
capsule
has
been
well
inserted. 2)
Please
refer
to the corresponding chapter.
1.
Unlock
the
handle
and
open
machine
head.
2.
Replace
capsule
(if
needed).
3.
Disconnect
powercord
from
the
outlet
and
plug
the
machine
back
into
outlet after 10 seconds.
4.
Close
the
head
and
press
the
button
to
turn “ON” and
press
again
to
start
brewing. If problem persists, call Nespresso.
10.
Machine
turns
to
“OFF”
mode.
-
To save energy the machine will turn off after 2 minutes of non-use.
-
See
paragraph
on
“Energy
Saving
Concept”.
12.
Coffee
grounds
in
the
cup.
- Perform the cleaning procedure twice.
-
See
paragraph
on
“Cleaning”.
30
7.
Light blinks and machine is not running.
- It will take some time before the coffee flow comes out (due to barcode reading and pre-
-
Turn
the
machine
to “OFF
mode” by
pushing
the
button
for
3
seconds
and
wetting
the
coffee).
then
push
it
again
to
turn
the
machine “ON”. Now
wait
approximately
20
-
Check
that
a
fresh
capsule
is
inserted
in
correct
position,
that
the
handle
is
properly
locked
minutes
to
allow
the
machine
to
cool
down
after
extensive
use.
and push the button to start.
-
If
the
machine
doesn’t
turn
“OFF”
then
exit
descaling
mode
by
pushing
the
-
Fill the water tank and push button to start.
button for at least 7 seconds.