Step 7: Return the failed part to NetApp
Return the failed part to NetApp, as described in the RMA instructions shipped with the
kit. See the
Part Return & Replacements page for further information.
Chassis
Overview of chassis replacement - AFF A150
To replace the chassis, you must move the power supplies, hard drives, and controller
module or modules from the impaired chassis to the new chassis, and swap out the
impaired chassis from the equipment rack or system cabinet with the new chassis of the
same model as the impaired chassis.
All other components in the system must be functioning properly; if not, you must contact technical support.
• You can use this procedure with all versions of ONTAP supported by your system.
• This procedure is written with the assumption that you are moving all drives and controller module or
modules to the new chassis, and that the chassis is a new component from NetApp.
• This procedure is disruptive. For a two-controller cluster, you will have a complete service outage and a
partial outage in a multi-node cluster.
Shut down the controllers - AFF A150
Shut down or take over the impaired controller using the appropriate procedure for your
configuration.
Option 1: Most configurations
This procedure is for 2-node, non-MetroCluster configurations only. If you have a system
with more than two nodes, see
How to perform a graceful shutdown and power up of one
HA pair in a 4-node cluster
.
Before you begin
You need:
• Local administrator credentials for ONTAP.
• NetApp onboard key management (OKM) cluster-wide passphrase if using storage encryption.
• SP/BMC accessability for each controller.
• Stop all clients/host from accessing data on the NetApp system.
• Suspend external backup jobs.
• Necessary tools and equipment for the replacement.
If the system is a NetApp StorageGRID or ONTAP S3 used as FabricPool cloud tier, refer to the
Gracefully shutdown and power up your storage system Resolution Guide after performing this
procedure.
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