All other components in the system must be functioning properly; if not, you must contact technical support.
You must replace the failed component with a replacement FRU component you received from your provider.
Step 1: Shut down the impaired controller
Recable the controller module’s storage and network connections.
Steps
1. Recable the system.
2. Verify that the cabling is correct by using
Active IQ Config Advisor.
a. Download and install Config Advisor.
b. Enter the information for the target system, and then click Collect Data.
c. Click the Cabling tab, and then examine the output. Make sure that all disk shelves are displayed and
all disks appear in the output, correcting any cabling issues you find.
d. Check other cabling by clicking the appropriate tab, and then examining the output from Config Advisor.
Step 2: Remove the controller module
You must remove the controller module from the chassis when you replace the controller module or replace a
component inside the controller module.
1. If you are not already grounded, properly ground yourself.
2. Unplug the controller module power supplies from the source.
3. Release the power cable retainers, and then unplug the cables from the power supplies.
4. Loosen the hook and loop strap binding the cables to the cable management device, and then unplug the
system cables and SFP and QSFP modules (if needed) from the controller module, keeping track of where
the cables were connected.
Leave the cables in the cable management device so that when you reinstall the cable management
device, the cables are organized.
5. Remove the cable management device from the controller module and set it aside.
6. Press down on both of the locking latches, and then rotate both latches downward at the same time.
The controller module moves slightly out of the chassis.
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