Product Manual, TNSR 19.02
Connecting to the Console Port
This guide shows how to access the serial console which can be used for troubleshooting and diagnostics tasks as well
as some basic configuration.
There are times when directly accessing the console is required. Perhaps GUI or SSH access has been locked out, or
the password has been lost or forgotten.
Install the Driver
A Prolific PL2303 USB-to-UART Bridge driver is used to provide access to the console, which is exposed via the
USB Mini-B (5-pin) port on the appliance.
If needed, install an appropriate Prolific PL2303 USB to UART Bridge driver on the workstation used to connect
with the device.
Windows
There are drivers available for Windows available for download.
macOS
There are drivers available for macOS available for download.
Linux
There are drivers available for Linux available for download.
FreeBSD
Connect a USB Cable
Next, locate an appropriate USB cable that has a USB Mini-B (5-pin) connector on one end and a regular USB Type
A plug on the other end. These cables are commonly used with smaller USB peripherals such as GPS units, cameras,
and so on.
Gently push the USB Mini-B (5-pin) plug end into the console port on the appliance and connect the USB Type A
plug into an available USB port on the workstation.
Tip: Be certain to gently push in the USB Mini-B (5-pin) connector on the device side completely. With most cables
there will be a tangible “click”, “snap”, or similar indication when the cable is fully engaged.
Apply Power to the Device
On some devices when using a USB serial console port the serial port will not appear on the client operating system
until the device is plugged into a power source.
If the client OS does not see the serial device, connect the power cord to the device to allow it to start booting.
If the device appears without power, then better to wait until the terminal is open before connecting power so the client
can view the entire boot output.
1.1. Netgate Appliances 5
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