Product Manual, TNSR 19.02
Locate the Console Port Device
The appropriate console port device that the workstation assigned as the serial port must be located before attempting
to connect to the console.
Note: Even if the serial port was assigned in the BIOS, the workstation OS may remap it to a different COM Port.
Windows
To locate the device name on Windows, open Device Manager and expand the section for Ports (COM & LPT).
Look for an entry with a title such as Prolific USB-to-Serial Comm Port. If there is a label in the name that contains
“COMX” where X is a decimal digit (e.g. COM3), that value is what would be used as the port in the terminal program.
macOS
The device associated with the system console is likely to show up as, or start with, /dev/cu.usbserial-<id>.
Run ls -l /dev/cu.
*
from a Terminal prompt to see a list of available USB serial devices and locate the ap-
propriate one for the hardware. If there are multiple devices, the correct device is likely the one with the most recent
timestamp or highest ID.
Linux
The device associated with the system console is likely to show up as /dev/ttyUSB0. Look for messages about the
device attaching in the system log files or by running dmesg.
Note: If the device does not appear in /dev/, see the note above in the driver section about manually loading the
1.1. Netgate Appliances 6
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