NETGEAR MR1100EE - Chapter 9 Frequently Asked Questions; Device Connectivity and Internet Access Issues; Password and System Information; Disconnection and Display Issues

9
Frequently Asked Questions
This chapter provides answers to common questions about your mobile router. (Also see Troubleshooting on
page 82.)
The chapter covers the following topics:
• Why can’t my device connect to the mobile router? on page 77
• Why can’t I access the Internet? on page 77
• Why is the signal indicator always low? on page 77
• Why is the download or upload speed slow? on page 77
• What do I do if I forget my admin login password? on page 78
• How do I disconnect from the mobile broadband network? on page 78
• The LCD is not lit. How do I know if the mobile router is still powered on? on page 78
• How do I find my computer’s IP address? on page 78
• How do I find a device’s MAC address? on page 80
• Where can I find more information? on page 81
76