Chapter 14 Troubleshooting
Quick tips......................................................................................... 176
Sequence to restart your network............................................ 176
Check the power adapter and Ethernet cable connections.. 176
Check the WiFi settings............................................................. 176
Check the network settings...................................................... 177
Reboot the router from its router web interface......................... 177
Troubleshoot with the LEDs.......................................................... 178
Standard LED behavior when the router is powered on...... 178
Power LED is off ......................................................................... 178
Power LED stays solid amber or blinking amber................... 178
Internet or Ethernet LAN port LEDs are off............................. 179
WiFi LED is off............................................................................. 179
You cannot log in to the router..................................................... 179
You cannot access the Internet..................................................... 181
Troubleshoot Internet browsing................................................... 183
Changes are not saved.................................................................. 183
Troubleshoot WiFi connectivity.................................................... 183
Troubleshoot your network using the ping utility...................... 184
Test the LAN path to your router............................................. 184
Test the path from a Windows-based computer to a remote
device.......................................................................................... 185
8
Nighthawk WiFi 7 Tri-Band Router Model RS300, Model RS280, Model BE9300