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I forgot my login email address and password. What can I do?
On the login page, click the Username & Password Help link and answer
the security questions that you set up during the initial setup.
If you forgot the answers to your security questions, do the following to
set up your login credentials again:
1. Restore the extender to its factory default settings.
2. Launch a web browser from a computer or mobile device that is
connected to your extender network.
3. Log in to your extender:
• If you did not enable the One WiFi Name feature, enter
www.mywifiext.net in the address field of the browser.
• If you enabled the One WiFi Name feature, enter one of the
following URLs:
- Windows-based computer. http://mywifiext
- Mac computers and iOS devices. http://mywifiext.local
- Android devices. http://<extender’s IP address> (for
example, http://192.168.1.3)
A login page displays.
If you do not see the login page, see Log In to Access Extender
Settings on page 6 for more information.
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