Comment:
①Do not need to power off the printer for these faults. After troubleshooting, it could
continue to work and do not lost the print data.
②Please kindly check the 1 note. If do not solve the problem, please follow the next
operation.
5. Light status descriptions and trouble shooting
Lights
blue
Flashing blue
Red slow �lash (2 seconds)
Red �lash (1 second twice)
Red and blue �lashing
alternately
Status Description
Printer normal
The printer head is
overheated
Shortage paper
Cover is not closed
Paper format error
Troubleshooting
After waiting for the
printer to cool,
automatically continue
to work Note ①
Be sure the printer paper
correctly loaded note ①②
Automatic identi�ication
label
Check that the cover is
completely closed
Con�irm whether the
paper is sticking or
jamming Note ①②Be
sure the paper size and
computer settings are
the same
Automatic identi�ication
label
(4)