Network Appliance FAS200 Series

Questions and Answers

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Marissa RiosAug 15, 2025
What to do if Network Appliance Storage does not recognize disk drives?
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  kevingibsonAug 16, 2025
  If your Network Appliance Storage doesn't recognize the installed disk drives, the 1 Gb/2 Gb switch might not be set to the 1 Gb position. To resolve this: 1. Power off the appliance. 2. Move the switch to the 1 Gb position. 3. Power on the appliance.
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Nicholas GarciaAug 18, 2025
Why Network Appliance Storage new CPU module can’t see the disks?
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  nancy42Aug 18, 2025
  If you've replaced a CPU module and the new one can't see the disks, it's because the disk ownership mechanism ties disks to CPU module system IDs. The disks are still stamped with the system ID of the old module. To fix this, perform a disk reassign command. Use the help command to get the exact syntax.
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Angela FieldsAug 21, 2025
What to do if Network Appliance Storage battery is discharged and Data ONTAP won’t boot?
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  Loretta LopezAug 21, 2025
  If the battery voltage is too low to hold data and Data ONTAP won’t boot, it is likely that the battery voltage is too low. You have two options: 1. Leave the appliance alone for a few hours to let the battery charge. 2. Press Ctrl-C to override this check.
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Nicole CarrollAug 27, 2025
How to fix Network Appliance Storage CFE boot failure with status code [ZBSS], [L12F], or [CERR]?
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  Robert YoungAug 27, 2025
  If the CFE won’t boot and the last console status code is [ZBSS], [L12F], or [CERR], it indicates a problem with the memory DIMM. To resolve this: * Unplug the battery in the CPU module for 5 seconds, plug the battery back in, and try booting the appliance. Note that unplugging the battery might reset the clock. * Reseat the DIMM on the CPU module. * Replace the DIMM. * Replace the CPU module.
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Charles WagnerAug 30, 2025
Why Data ONTAP didn’t use unowned disks to reconstruct a failed drive in Network Appliance Storage?
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  Keith EspinozaAug 30, 2025
  If Data ONTAP didn’t use unowned disks to reconstruct a failed drive, it's because the disks need to be assigned as “SPARES,” not just left as “unowned.” To resolve this, assign the disks as spares.
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Vanessa GonzalezSep 2, 2025
What to do if Network Appliance Storage CFE comes up but [CERR] is printed out when booting the kernel?
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  garychapmanSep 2, 2025
  If the CFE comes up but [CERR] is printed out when booting the kernel, it indicates a problem with NVMEM, which is mainly for power outages. Handling the CPU module outside the shelf while NVMEM is valid might corrupt memory. If the CPU module was not handled, contact technical support. Otherwise, unplug the battery in the CPU module for 5 seconds, plug the battery back in, and try booting the appliance. Note that unplugging the battery might reset the clock.
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George JonesSep 5, 2025
Why Network Appliance Storage Real-Time Clock (RTC) loses its time?
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  Katie VillegasSep 5, 2025
  If the Real-Time Clock (RTC) loses its time, the rechargeable battery for NVMEM, which also powers the real-time clock, might be disconnected for more than a few seconds or the battery is discharged. To fix this, plug the battery back in to the motherboard and reset the clock to the correct time.
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Thomas WatersSep 8, 2025
How to stop Network Appliance Storage from beeping?
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  James HamiltonSep 8, 2025
  If the appliance won’t stop beeping, push the MUTE button on the back of the shelf to stop the beeping. The beeping occurs because it is the kernel's responsibility to “ping” the ops panel occasionally so the ops panel's watchdog timer doesn't start beeping.
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John DrakeSep 12, 2025
What to do if Network Appliance Storage CFE can’t boot anything from the CompactFlash card?
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  Scott PorterSep 12, 2025
  If the CFE comes up but can’t boot anything from the CompactFlash card, the contents of the CompactFlash card are likely incorrect. Try entering this command at the CFE prompt: test fatfs ide0.0 If no errors occur and nothing is shown on the console, the contents of the CompactFlash card are not valid. If there is an error, replace the CompactFlash card.
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Katherine NguyenNov 23, 2025
Why Fibre Channel adapter 0b appears to be unattached or disconnected in Network Appliance Storage?
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  michaelmclaughlinNov 23, 2025
  If the Fibre Channel adapter 0b appears unattached or disconnected, you might have an open loop. Fibre Channel needs a closed/completed loop to communicate. Try these steps: * Check the terminate switch on the CPU module. If an expansion shelf is attached to your system, the terminate switch should be OFF. If there’s no expansion shelf, you must have the terminate switch set to ON. * If you have expansion shelves, the last shelf must have its terminate switch set to ON. All other shelves in the loop (including the CPU module) must have the terminate switches set to OFF. * If that doesn’t fix it, you might have a faulty shelf, drive, or cable. Try removing items until the loop closes and then add them back until you see the failure. While removing/adding, be sure to set the terminate...