Newbeem Smart Outlet User Manual v2.0
Customer service: support@newbeem.com
8.
Trouble shooting
If the WiFi LED keeps blinking slowly and does not change to fast
blinking after the user press "Pair Device to Join" button then it means
that the device does not receive the WiFi configuration. Please move
the device near the router and try again.
If the WiFi LED keeps blinking fast and does not turn off after the user
press "Pair Device to Join" button then it means that the device did
receive the WiFi configuration but could not connect to the WiFi.
Please make sure that the password is correct and do it again. If it is
still the same then please move the device near the router and try
again.
Once the Device joined the WiFi network then the WiFi LED will be
turned off. It will blink when it receives command from App or from
server and it should stay off most of the time.
If the smart outlet cannot be found locally after joining the local WiFi
and the WiFi LED is off then user can refresh the device center page
by scrolling down the page and the device WiFi LED will blink once it
receives queries from App.
After joining the local WiFi, the WiFi LED will be solid on in the
following cases:
1. The local WiFi is disconnected from the internet
2. The device could not connect to the server
3. The device is reset to factory default.
At above case 1 and 2, the WiFi LED will be turned off once the
connection is restored. In case 3, the user needs to do the paring
again.
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