Newbeem Smart Outlet User Manual v2.0
Customer service: support@newbeem.com
Sometimes user needs to unplug the device and plug back in. The
WiFi LED should be first turned solid on and then fast blinking and
finally off. If the WiFi Led keeps solid on then please do paring again.
The first time configuration, it will take longer time for smart outlet to
connect to the user’s home network.
If the issue still exists, press the reset button on device and hold about
10 seconds then release, the WiFi LED should be solid on. Please do
paring again.
If the user’s home WiFi network name(SSID) has space or strange
characters. It will make outlet to have trouble to connect. Try to create
a WiFi with a simple name is the way to fix connection issue.
Sometimes a busy network environment, like watching a movie or
playing game on the internet will affect the communication of the
device. If such glitch is affect the normal operation then it might be a
good idea to create a dedicated WiFi network for those smart home
devices.
Finally please contact our support team for further
assistance:
support@newbeem.com
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