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Allows cash advance transactions and prohibits refunds on the device.
Details handling of EMV cards linked to multiple accounts for Visa, MasterCard, and Europay.
Explains receipt printing policies, transaction decline displays, and merchant receipts.
Covers contactless transaction acceptance and PIN prompts on Speedpoint® devices.
Addresses Speedpoint® device connection issues and communication timeout errors, including GPRS signal checks.
Explains how the Speedpoint® device handles 'Communication failure' messages and transaction reversals.
Steps to resolve 'Hotcards file old' errors, connection failures, and parameter download issues.
Details the 'Authorisation failed' message and contacting support for unclear decline reasons.
Explains the 'Hotcard'/'Code 10'/'Hold and Call' message, card security, and authorization requests.
Information on required agreements for Cash@TILL™ and eWallet transactions not being available.
Guidance on resolving a frozen Speedpoint® device screen by contacting technical support.
Troubleshooting steps for common printing problems like paper roll and lid closure.
Indicators of a faulty Speedpoint® device and when to contact merchant services.
Step-by-step guide to adding new users to the Speedpoint® device, including details and permissions.
Instructions for removing existing users from the Speedpoint® device, specifying user details.
Procedure to modify the Manager or Supervisor PIN for enhanced security on the device.
Process for enabling or disabling reference numbers for transactions on the Speedpoint® device.
Daily end-of-day procedures including automatic settlement, batch reports, and parameter downloads.
Steps for processing a standard purchase transaction on the Speedpoint® device.
Guide for processing purchases that include an additional tip amount.
Procedure for processing a refund transaction, requiring Supervisor/Refund PIN.
Steps to reverse a transaction using the Speedpoint® device, involving cashier and supervisor login.
How to perform a balance enquiry on the Speedpoint® device, noting no supervisor is required.
Instructions for processing a cash advance transaction on the Speedpoint® device.
Guide for processing a combined purchase and Cash@TILL™ transaction.
Steps for completing an eWallet purchase transaction, including OTP verification.
Procedure for processing an eWallet cash advance transaction with OTP verification.
Guide for processing an eWallet purchase combined with a Cash@TILL™ transaction.
General| Processor | Quad-core 1.3 GHz |
|---|---|
| Operating System | Android 7.1 |
| Memory | 2 GB RAM, 16 GB ROM |
| Display | 5.5 inch, 1280 x 720 pixels |
| Camera | 5MP rear camera |
| Battery | 3.8V, 5200 mAh |
| Connectivity | Wi-Fi, Bluetooth, 4G LTE |
| Card Reader | NFC |
| Printer | 58 mm thermal printer |
| Payment Methods | NFC, QR codes |
| Security | PCI PTS 5.x |
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