Need help?Do you have a question about the Nexxtender HOME and is the answer not in the manual?
General| Brand | Nexxtender |
|---|---|
| Model | HOME |
| Category | Automobile Battery Charger |
| Language | English |
Explains hazard and informational symbols used in the manual.
Crucial guidelines to prevent hazardous situations and equipment damage.
Disclaims Powerdale's liability for certain damages and usage.
Specifies terms regarding document distribution and modification.
General description of the Home charging solution.
Diagram showing the Home device installation in a residential setting.
Details compatibility with different house electrical configurations and vehicle types.
Explains how the device adapts to user behavior for safety.
Describes Max and Eco modes for smart grid integration and cost optimization.
Details the connection via Bluetooth Low Energy and Nexxtmove app management.
Explains different methods for accessing and starting charging.
Lists all items included in the Home package.
Identifies and describes the main physical components of the Home device.
Overview of core features like charging points and access modes.
Detailed electrical parameters including voltage, current, and power.
Information on connectivity methods like Bluetooth and Wi-Fi readiness.
Details material, weight, dimensions, and ingress protection.
Specifies operating temperature and humidity limits.
Information on device maintenance and remote software updates.
Lists the standards and certifications the Home device complies with.
Visual diagrams illustrating the device's dimensions from various angles.
Details the fastest charging mode and its operation.
Provides examples of charging scenarios in Max Mode.
Details the economical charging mode and its operation.
Provides examples of charging scenarios in Eco Mode.
Explains options when night/weekend tariffs are unavailable.
Describes the meaning of different LED light states on the device.
Instructions for downloading and installing the Nexxtmove mobile application.
Steps for obtaining the app from app stores for iOS and Android.
Guide to creating a new user account and registering the Home device.
Steps for logging into an existing Nexxtmove account.
Instructions for establishing a Bluetooth connection between the device and a smartphone.
Overview of initial setup and adaptable basic device settings.
How to modify settings like charging mode, time parameters, and badge names.
Steps for adding, configuring, and managing RFID badges for access.
Overview of different methods to start a charging session.
Procedure for starting a charge without authentication.
Instructions for starting charging via the Nexxtmove mobile application.
Instructions for starting charging by swiping an RFID badge.
Methods to properly end an active charging session.
How to change charging speed while charging is in progress.
How to view real-time charging data and consumption.
Steps to ensure data is synced with the cloud storage.
Instructions for downloading and installing software updates for the Home device.
General outline of app features and actions.
Procedure for signing out of the Nexxtmove application.
Identifies Powerdale as the warrantor and authorized partners.
Defines who is eligible to make warranty claims.
Specifies the standard 2-year warranty period.
Defines the geographical regions where the warranty is applicable.
Explains what costs are covered for repairs and replacement parts.
Details the procedure and coverage for on-site device repairs.
Describes the process and costs for repairing the device at Powerdale's location.
Outlines how replacement devices are supplied and handled.
Information on other costs that may require advance payment.
Lists conditions and damages that are not covered by the warranty.
Explains how replacements affect the unexpired warranty term.
Step-by-step guide on how to notify Powerdale and initiate a claim.
Concluding remarks on the scope and limitations of warranty rights.
Specifies the governing law and legal jurisdiction for warranty disputes.
Provides solutions for problems encountered during device registration.
Steps to resolve issues when the device cannot be registered on the app.
Offers remedies for difficulties connecting via Bluetooth.
Steps to resolve problems when pairing the device via Bluetooth.
Provides solutions for various problems preventing charging.
Steps to resolve situations where charging fails to initiate.
Solutions for when charging fails using an RFID badge.
Solutions for when charging fails using the mobile application.
Troubleshooting steps when circuit breakers trip during charging.
Steps to address issues when current transformers are disconnected.
Solutions for when the device's regulation function is not working as expected.
Steps to resolve issues related to a loose power supply cable.
Troubleshooting steps for charging interruptions indicated by an off LED.
Troubleshooting steps for charging interruptions indicated by a red LED.
Solutions for unusual occurrences during the charging process.
Troubleshooting steps for issues with data synchronization.
Steps to resolve issues where live charging data is not visible.
General troubleshooting for reimbursement service issues.
Explains why a bank account number (IBAN) is required for reimbursement.
Solutions for when reimbursement payments are not received.
Steps to resolve issues with incorrect or missing IBAN details.
Explanation for potential delays in payment processing.
General solutions for miscellaneous issues not covered elsewhere.
Steps to recover a forgotten Nexxtmove application password.
To Next Page
