Control Sticks Are Not Responding Correctly on
Nintendo Switch Pro Controller
Applies to: Nintendo Switch
Description:
The control sticks on the Nintendo Switch Pro Controller do not respond or respond incorrectly.
What to Do:
1. Ensure your Nintendo Switch console has the latest system update.
2. Verify that the Nintendo Switch Pro Controller has power and that it is paired to the console.
o While in the HOME Menu press any button on the Pro Controller.
If one or more of the player LEDs on the controller blink and remain lit, the controller is already paired to the
console.
If the player LEDs momentarily light up in a sequence and then shut off, the Pro Controller will need to
be paired to the console.
If none of the player LEDs light up, the Pro Controller is out of power and will need to be recharged.
3. Once it is paired to the console, calibrate the control sticks on the Pro Controller.
o If the control sticks do not respond correctly or if the calibration fails, reset the Pro Controller by pressing
the SYNC Button once. Then press any other button to power on the controller again.
4. If the calibration was successful but the control sticks are not responding with a particular game or
application, it is possible that the Pro Controller is not compatible with that software. Check the software
manual or game packaging.
o If the software is compatible with the Pro Controller, but the control sticks are not responding or are
responding incorrectly, try the following:
Decrease the distance between the Pro Controller and the console.
To minimize wireless interference, ensure that the console is not placed behind a TV, under a metal object,
or within three to four feet of other wireless devices, such as wireless speakers, cordless phones, etc.
o If the issue persists, try testing the Pro Controller using a different compatible game or software.
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