Nintendo Switch Pro Controller User Manual

Trouble Shooting Steps
Nintendo Switch Pro Controller Power Issues
Applies to: Nintendo Switch
Description:
The Nintendo Switch Pro Controller does not power on, cannot be charged, or the
battery charge does not last very long.
Additional Information:
 The Nintendo Switch Pro Controller takes approximately 6 hours to fully charge.
 When fully charged, the battery duration for the Nintendo Switch Pro Controller can last
approximately 40 hours. This can be shorter depending on the software application and
functions being used.
What to Do:
1. Reset the AC adapter by leaving it unplugged from both ends for at least 30 seconds.
o While performing this step, verify you are using the Nintendo Switch AC adapter (model
No. HAC-002) and check for any cuts, kinks, frayed cables, etc.

Nintendo Switch Pro Controller Specifications

General

Battery Life	Approximately 40 hours
Charging Time	Approximately 6 hours
Compatible Platforms	Nintendo Switch
Connectivity	Bluetooth, USB-C
Weight	246g (8.7 oz)
Features	Motion controls, HD rumble, Amiibo support
Buttons	A/B/X/Y, D-Pad, L/R, ZL/ZR, +/-, Home, Capture
Analog Sticks	2
Dimensions	106 mm x 152 mm x 60 mm (4.2 in x 6.0 in x 2.4 in)

Summary

Nintendo Switch Pro Controller Power Issues

Resetting the AC Adapter

Reset the AC adapter by unplugging it, verifying the correct model (HAC-002), and checking for cable damage.

Connecting the AC Adapter

Connect the AC adapter directly to the Pro Controller and wall outlet. The recharge LED indicates charging status.

Control Sticks Not Responding Correctly

System Update and Controller Verification

Ensure the console has the latest system update and verify the Pro Controller has power and is paired.

Calibrating and Resetting Control Sticks

Calibrate the control sticks. If issues persist, reset the controller using the SYNC Button.

Compatibility and Interference Checks

Check software compatibility, decrease distance to console, and minimize wireless interference.

How to Pair the Nintendo Switch Pro Controller

USB Connection Pairing

Pair the Pro Controller to the Nintendo Switch console by connecting it to the dock via USB cable (HAC-010).

Button Pairing or Wireless Pairing

Pair the Pro Controller wirelessly by navigating to Controllers > Change Grip and Order and pressing the SYNC button.

Nintendo Switch Pro Controller Buttons Not Responding

Initial Checks and Controller Sync

Ensure console updates, controller power, and successful syncing with the console.

Resetting and Testing Controller Buttons

Reset the Pro Controller using the SYNC button and test button inputs for responsiveness.

Troubleshooting Button Issues

Verify game compatibility, check distance, minimize interference, and test with different software.

Pro Controller Motion Controls Not Responding

System Updates and Controller Charge

Ensure the console has the latest system update and the Pro Controller battery is charged.

Controller Reset and Calibration

Reset the Pro Controller and calibrate its motion controls, ensuring no obstructions.

Software Compatibility for Motion Controls

Confirm that the software or application supports motion controls and that they are activated.