5
UK
Telephone Helpline: 0845 146 2887
• A Nisbets Essentials agent or qualified technician should carry out repairs if required.
• Clean the water filter regularly with a small brush, particularly in hard water areas. The water filter is
located in the pump inlet at the bottom of the water tank, remove by pulling out with fingers.
• If the appliance is to be left unused for longer than 24 hours, loosen the drain screw and drain the water
from the tank.
• The inner removable parts and water tank should be cleaned regularly.
Automatic cleaning
• Remove the ice basket. Then add dilute cleaner into the water tank. Note: Choose ice maker specific
cleaner and follow the manufacturer’s instructions.
• Press the “CLEAN” button. The “CLEAN” indicator flashes and auto cleaning cycle starts. After auto-
cleaning done, the “CLEAN” indicator will go out.
• Turn the unit off and disconnect from power supply. Loosen the drain screw to drain the solution.
Note: After auto-cleaning, use the first 3 ice making cycles to flush out the system. Discard the water
and ice created from these initial cycles.
Troubleshooting
If your Nisbets Essentials appliance develops a fault, please check the following table before making a call to
the Helpline or your Nisbets Essentials dealer.
Fault Probable Cause Solution
The appliance is not
working
The unit is not switched on Check the unit is plugged in correctly and
switched on
Plug and lead are damaged Call Nisbets Essentials agent or qualified
Technician
Fuse in the plug has blown Replace the plug fuse
Power supply Check power supply
Internal wiring fault Call Nisbets Essentials agent or qualified
Technician
Appliance is noisy or
works intermittently
Power fluctuations Turn off the ice maker and restart after 3
minutes
Add Water
indicator is lit
Water level is low or tank is empty Refill water tank and restart
Water filter is blocked Clean water filter and restart appliance
Ice Full
indicator is lit
Ice basket full Empty the ice basket
All indicators flash
simultaneously
Water box is blocked by ice Disconnect from the power supply.
Remove some of the ice cubes and gently
tilt the water box by hand. Restart the
appliance after 3 minutes. If the unit fails to
work after above operations, call Nisbets
Essentials agent or qualified Technician
The motor stops working suddenly
Ice cubes are sticking
together
Ice making cycle is too long Reset the ice cube size and restart the
appliance
Water tank temperature is too low Empty water tank and refill
Compressor runs but no
ice is made
Refrigerant leak or block in the
refrigerant system
Call Nisbets Essentials agent or qualified
technician
DC439_UK_A5_v1_20191223.indb 5 2019/12/23 14:54
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