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HOW DOES MY VSC PROTECT ME?
In return for your payment, Nissan Extended Services North America (NESNA)* will arrange for a Nissan dealer to repair or replace
all covered parts of your vehicle (see Section 4 below) when such repair or replacement is due to a “MECHANICAL
B
REAKDOWN”, as defined below, and when all other terms and conditions of this VSC are met. The deductible which you must
pay, if any, is listed in the Vehicle/Agreement Information section of this VSC.
MECHANICAL BREAKDOWN means the inability of a covered part(s) to perform the function(s) for which it was designed, due
s
olely to defects in Nissan materials or faulty workmanship for which Nissan is responsible. MECHANICAL BREAKDOWN does
not include damage due to negligence, damage caused by an accident, or the gradual reduction in operating performance due to
wear and tear. In addition, this VSC does not provide any benefit for any mechanical failure or breakdown caused by a non-
covered part.
*NESNA indicates Nissan Extended Services North America, P.O. Box 685004, Franklin, TN 37068-5004, Tel. 615-725-1000.
2 WHAT ARE MY VSC TERMS?
T
his VSC applies during the term shown in the Vehicle/Agreement Information section of this VSC.
3 WHEN DOES MY COVERAGE BEGIN AND END?
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ew Vehicle VSCs: Coverage begins on the manufacturer's original warranty start date, with mileage beginning at zero, regardless
of the vehicle age or odometer reading at the time of sale.
Pre-Owned Vehicle VSCs: The contract term begins on the date of purchase and current odometer reading at the time of
p
urchase. The months and miles of the pre-owned contract term purchased are additive to the date and miles on the odometer
at the time of purchase. This VSC continues until the expiration date or expiration mileage listed in the Vehicle/Agreement
Information Section of this VSC is reached, whichever occurs first.
Odometer reading, which appears in the Vehicle/Agreement Information section of this VSC, means the actual number of miles
which the vehicle has been operated since manufacture as indicated on the vehicle’s odometer, unless the odometer is/has
been broken, has been replaced or has been tampered with. In such a situation, NESNA will calculate the total actual
number of miles of vehicle operation since manufacture based on the information available. If ever the odometer is tampered with,
and/or is inoperative so that the vehicle’s total actual number of recorded miles of operation since manufacture cannot be accurately
determined by NESNA, this Agreement will be void. Odometer reading reflects the mileage based upon the recording device and
numerous factors, and may not reflect actual distance traveled.
4 WHAT DOES MY VSC COVER?
This VSC covers repairs needed due to MECHANICAL BREAKDOWN, as defined above, for all Nissan parts and
components of your vehicle except for those items described in Section 8 of this VSC.
DEDUCTIBLE:
Repairs for components covered under this VSC are subject to the deductible listed in the Vehicle/Agreement Information
section of this VSC, per visit.
REPLACEMENT PARTS:
Replacement of any part will be made with a new or remanufactured Genuine Nissan or Nissan-approved replacement part in
use at the time of repair. The replacement part may differ from the original part.
CAR RENTAL REIMBURSEMENT:
If you require alternate transportation due to the MECHANICAL BREAKDOWN of a covered part, this VSC will provide
reimbursement for the actual expenses of substitute transportation up to $35 per day, to a maximum of five (5) days, and $175
per breakdown. Rental must be made from an authorized rental agency or your repairing Nissan dealer. Substitute transportation
is based on the Nissan Flat Rate Time required to repair the vehicle according to the following table:
Repair Time Required Number of Days Allowed Maximum Reimbursement
0.1 - 8.0 Hours 2 up to $70
8.1 - 16.0 Hours 3 up to $105
16.1 - 24.0 Hours 4 up to $140
24.1 - 32.0 Hours 5 up to $175
EMERGENCY ROADSIDE ASSISTANCE* BENEFITS
Your Security+Plus Preferred Vehicle Protection Plan includes a Roadside Assistance Program.
• ROADSIDE ASSISTANCE COVERAGE
Upon receiving your call, a Roadside Assistance administrator will dispatch a qualified service facility to provide assistance for:
battery boost (jump-start); flat tire change (with your good spare); out-of-gas delivery (maximum $5); and lock-out assistance,
up to a maximum of $100 per claim. Battery boost and gas delivery does not apply to Nissan LEAF; see enhanced towing
assistance for Nissan LEAF below.
• TOWING
If your vehicle requires towing due to the MECHANICAL BREAKDOWN of a covered part, this VSC will provide reimbursement
for the actual towing expense incurred in towing it to the nearest participating Nissan dealer, not to exceed $100 per claim. For
Nissan LEAF, towing is covered via flatbed tow truck in the sole discretion of NESNA to: 1) the VSC holder's home for charging,
2) an independent charging facility, 3) the closest authorized Nissan Certified Electric Vehicle dealership for charging or repair,
or 4) the VSC holder's choice of a Nissan Certified Electric Vehicle dealership within 50 miles beyond the nearest Nissan
Certified Electric Vehicle dealership for charging or repair. The $100 limit does not apply to Nissan LEAF.
• TRIP INTERRUPTION BENEFITS
Emergency travel/trip interruption coverage is provided should any MECHANICAL BREAKDOWN occur when you are 100
miles or more away from home. Benefits may apply to the occurrence of the following expenses: alternate transportation, meals
and lodging. This VSC will provide coverage for trip interruption, not to exceed $500 per claim.
FOR 24-HOUR ROADSIDE ASSISTANCE CALL 800-225-2476
(GT-R owners call 866-668-1GTR; LEAF owners call 800-801-6161)
*Services provided through Cross Country Motor Club, Inc., Medford, MA 02155, except in Alaska, California, Hawaii, Oregon,
Wisconsin, and Wyoming, where services are provided through Cross Country Motor Club of California, Inc., Medford, MA 02155.
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RC0412-061212 — Revision date: 06/12/12
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ISSAN VEHICLE SERVICE CONTRACT (VSC)
GOLD PREFERRED