9 Troubleshooting
Before contacting professional service, consult the following list. It may save your time and money. This
list includes common cases that are not the result of a defect in workmanship or in materials.
The fan does not rotate. (Note:
Some steps will require a
qualified electrician.)
Check the fuses and your
household electrical circuit.
Incorrectly tightened
connections of the conductors
Check the connection. This step
must be performed by a qualified
electrician.
The remote control is not
working
Change the batteries in the
remote control or check their
polarity. Try to pair the fan with
the remote control again using
the middle button on the remote
control (see chapter Remote
control).
Check that the electricity is
supplied to the fan.
Tighten the screws carefully
Incorrect remote control of the
fan
Use only the remote control
supplied by the manufacturer
When turning the fan on for the first time, let it run for at least
8 hours, all parts should settle to their position and the noise should
stop. If not, contact a service centre.
The lighting does not turn on
Contact a service centre.
The fan rotates, but the airflow
is insufficient
There are objects in close
proximity to the fan.
The objects in the room may be
restricting the airflow.
Improper fan blade diameter
The selected fan is too small in
diameter given the size of the
room where it was installed.
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