nobel biocare OsseoCare Pro User Manual (English)

Questions and Answers:

J
Jeanette PalmerAug 1, 2025
What to do if Nobel Biocare Medical Equipment shows 'GEN ERROR'?
- J
  Jason BrownAug 1, 2025
  If you encounter a 'GEN ERROR [FailCode] System electrical failure' with your Nobel Biocare Medical Equipment, follow these steps: First, switch the unit OFF. Then, disconnect the iPad® device. Next, close the OsseoCare™ Pro app. After that, switch the drilling unit back ON. Reconnect the iPad® device and restart the OsseoCare™ Pro app. This procedure should address the electrical system fault.
J
Jason EspinozaAug 6, 2025
How to fix motor cable failure in Nobel Biocare Medical Equipment?
- R
  Richard KimAug 6, 2025
  If the Nobel Biocare Medical Equipment displays 'Motor cable failure', this could be due to a motor drive power protection failure or a defective motor cable. Try replacing the motor cable.
T
Tyrone HarrisAug 11, 2025
Why does my Nobel Biocare Medical Equipment require releasing the pedal?
- I
  Isaac AbbottAug 12, 2025
  If you are experiencing issues where the pedal needs to be released on your Nobel Biocare Medical Equipment, it could be due to a couple of reasons. It might be that the pedal was pressed during startup, blocking the motor. In this case, simply release the pedal and press it again. Alternatively, the motor control card might be limiting power to prevent overheating. To resolve this, avoid extended use of the equipment.
R
Richard MerrittAug 16, 2025
What to do if Nobel Biocare Medical Equipment says 'Motor connection is missing'?
- P
  Paul LopezAug 16, 2025
  If your Nobel Biocare Medical Equipment indicates 'Motor connection is missing', this may be due to a motor phase missing failure or an improper motor connection. Check the motor connection to ensure it is properly connected.