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Welcome
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HAVE THE RIGHT INFORMATION AVAILABLE
Have the following information available before you contact Nokia
Customer Care:
• The phone’s model number (6590)
• Phone type (a technical designation)
• The IMEI (serial number)
• Your ZIP code
CONTACT YOUR SERVICE PROVIDER
Some service providers program a one-key customer support number into
the phone. This number can be useful if you’re having trouble dialing a
number, especially when you’re traveling outside your home area.
This one-key feature may not be available on all systems. Contact your
service provider for availability.
When you need to get in touch with your wireless service provider:
Your phone will automatically dial the provider’s customer support
number if your provider offers this feature.
If your service provider determines that the problem is Nokia-related,
their representative will direct you to the Nokia Customer Care Center
(USA) or Nokia Customer Service (Canada).
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