CONFIDENTIAL 
 20 (22) 
Customer Care Europe, Middle East & Africa  NHL-4u/NHL4/NHL-4j  Repairhints 
SCCE Training Group  6610/7210/7250  Version 3.0 
 Only 
measurable when 
pressing a 
volume key 
 2003 Nokia Mobile Phones 
Date 21/05/2003   
 
© NMP 2003 
 Checked by: 
SCCE Training Group 
Approved by: 
CC Europe, Middle East & Africa 
Flowchart audio faults 
 
 
Connect the headset and make a 
phone call or turn on the FM-Radio 
and use volume side keys S300 and 
S301 to change the volume.
Check VBat at 
C167
Does  the 
volume change?
VBat ok?
Check 
R161,R162, C164, 
L151,L152 for shorts or 
interruptions in IHF 
speaker 
line.
Audio faults
nOK
Check 
ENA,CLK,DATA at 
J152-154:
OK
Check
 the sound if it 
is poor or 
low.
Phone okOK
OK
Resolder or 
change faulty 
components.
nOK
OK
Clean  springs, 
otherwise 
change 
C-cover I021.
Resolder or 
change faulty 
components.
Change IHF 
power amplifier 
N150.
Check
 resistance ~ 7ohm with 
ohm meter between both 
IHF speaker contact springs. 
Also check if the springs 
are dirty or bent.
Check
 R164-R167, 
C157,C158 for shorts 
or interruptions  in 
XEAR line. 
nOK
nOK
OK
OK
OK
Change UPP. If 
fault persists, 
change PWB.
nOK
Check C167 for shorts 
and change if 
necessary.
nOK