CONFIDENTIAL
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Customer Care Europe, Middle East & Africa NHL-4u/NHL4/NHL-4j Repairhints
SCCE Training Group 6610/7210/7250 Version 3.0
2003 Nokia Mobile Phones
Date 21/05/2003
© NMP 2003
Checked by:
SCCE Training Group
Approved by:
CC Europe, Middle East & Africa
Phone locks up, reboots or no response (O-Code: O901)
Pre-check:
Take the phone and insert a SIM card.
o If the phone locks up, follow repair instructions:
”Phone locks up, reboots or no resonse (O-Code: O901)”
o If the display light turns off when playing a game, follow repair instructions:
”LEDs flickering”
Phone locks up, reboots or no response (O-Code: O901)
If the phone locks up after a while or does not respond, reboot or restart without asking the PIN code when starting an
application, (e.g. a game or the organizer), try to flash the phone.
o If an error message from the flash prommer is shown, follow repair instructions:
”Phone is totally dead”
Note! New CCT reference code table for SW application failures has been implemented. Refer to page 21.
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