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CONNECTING PEOPLE
PAGE 23 (24)
NMP/CMO Sales and Marketing Approved 1.0
Customer Care EMEA DJk
Technical Services, Repair Concepts Confidential 03.03.2004
Service Manual 7200 Level 1&2 Copyright 2003-2004 © Nokia Corporation
19. FORWARDING OF REPAIRS
When it is necessary to forward of repairs to appropriate service supplier with higher service level
we recommend using the offered swap phone cartons as described in Spare Parts SB-004.
Always Protect the window with a protection film.
Put the unit under the stretch film.
Add repair documentation e.g. filled-in service note
into the swap carton.
Fold the swap carton as shown in Spare Parts SB-004.
There are two different sizes of swap cartons for common mobile phones.
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