Troubleshooting
23
Copyright © 2007 Nokia. All rights reserved.
Q: Why will the Map Loader application not start?
A: To ensure that Nokia Map Loader is functioning 
properly, do the following:
• Make sure that you have the latest version of Nokia 
Map Loader.
You can check the version number in the bottom right 
hand corner of the application window.
You can download the latest version in 
maps.nokia.com.
• Make sure that the device is connected to the PC via 
USB cable in data transfer mode and using a memory 
card.
If you receive an error message that memory card is in 
use, check the following:
1 Check that no application using the memory card as 
storage (such as Maps or Gallery) is open. Press   
for a few seconds to see which applications are 
open. Close all applications.
2 Check that you are using the memory card as 
message storage. Select  > Messaging >Options > 
Settings > Other > Memory in use.
• Make sure that there is a memory card inserted in your 
Nokia E90 Communicator.
• Check that the device and the memory card have been 
used with the Maps application at least once.
• Make sure that there is enough free memory on your 
memory card for the selected content.
If you download a lot of data, the download time may 
be quite long as the maps are downloaded from a 
server. The connection speed may be affected by server 
congestion, the Internet connection speed, and the 
USB speed. Note that memory card reader is faster 
than USB cable connection.
For more information, see maps.nokia.com.