Nokia E90 - Troubleshooting

Troubleshooting
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Troubleshooting
Q: Why can’t I hear voice guidance via my Nokia 616 Car
Kit?
A: If you are navigating using Nokia Maps and Nokia 616
Car Kit, and you don’t hear the voice guidance via
Nokia 616 Car Kit, do the following:
• Make sure you are using the Bluetooth Handsfree
mode in the Nokia E90 Communicator. To do this,
check the Bluetooth settings and set Remote SIM mode
to Off.
• In the Nokia 616 Car Kit, press the speaker button ( )
twice to set the loudspeaker mode to Loudspeaker
always active, indicated by the icon on the
Nokia 616 Car Kit display.
•The Loudspeaker always active mode is available in the
Nokia 616 Car Kit with the latest software version, so
check the software versions of your Nokia 616 Car Kit
by dialling *#0000#. Turn the Navi wheel to check the
separate software version of the display unit.
Software versions should be 4.57 (Nokia 616 Car Kit
main unit) and 4.13 (the display unit) or later.
Q: What happens to purchased navigation features if I
change my mobile device?
A: In the event of a mobile device change, please contact
Nokia Customer Care via www.nokia.com/support.
Before calling Nokia Customer Care, please make sure that
you have the following information available:
• Date of your license purchase.
• License type, that is, navigation region and length of
the license.
• Contact information (telephone number and/or email
address).
• Order code and license code, if available.
You get these from the email receipt of your purchase.
• Current IMEI code. To see your IMEI, please enter
*#06# on your device.
• Previous IMEI code if your mobile device was
exchanged.
•Payment method. Do not give your credit card details.
• Phone number, including country and network provider
code.