Do you have a question about the Nordic Retreat and is the answer not in the manual?
Covers risks of drowning, drowning prevention, and general injury prevention related to hot tub use.
Details risks of hyperthermia and the dangers of alcohol/drugs during hot tub use.
Precautions against electric shock, including proper wiring, grounding, and avoiding water near electrical components.
Key factors for choosing a hot tub location: permission, support, drainage, access, path, view, and weather.
Diagrams showing safe locations for wiring entry for various hot tub models.
Details on dedicated circuits, copper wiring, GFCI, and wire gauge for 240V service.
Step-by-step guide to convert classic and modern series hot tubs from 120V to 240V.
Schematic illustrating connections between house breaker, GFCI breaker, and spa system.
Diagram of Elite System in-spa wiring, including terminal connections and neutral wire usage.
Instructions for connecting the 120V power cord, including safety warnings and steps.
Diagram identifying key components of the hot tub, such as jets, controls, and access panels.
Steps for wiping down interior, opening access panel, and filling the hot tub.
Instructions on checking unions, adding water, activating jets, and setting temperature.
Explanation of control panel functions for single pump systems: temperature, jets, light, and modes.
Details on setting filter cycles and the automatic polling function for temperature monitoring.
Operation of control panel for two-pump luxury series: jets, light, modes, filter cycles, and polling.
Table of diagnostic messages, their meanings, and recommended actions for troubleshooting.
How to use 2-way and 4-way diverter jets to control water flow to different jets.
Details on the 2-way diverter jets for the Rendezvous LS model and their operation.
Explanation of the 4-position top diverter and 3-position bottom diverter for the Crown XL DTS.
How to use air controls for jet mixture and adjust Nordic Star jets for waterflow.
Overview of the topside control pad functions and operation of the LED lighting system.
Details on the Nordic Cascade LED Waterfall jet and its adjustable water flow.
Instructions on periodic filter maintenance, cleaning, and removal methods.
Addresses common start-up problems like no water movement, GFCI tripping, and partial jet function.
Guidelines for maintaining water quality, using sanitizers like Dichlor, and steps for adding chemicals.
Explanation of ozonator use and warnings regarding improper chemical or sanitizer use.
How to measure and adjust Total Alkalinity (TA) and pH levels for optimal water balance.
Guidance on checking Calcium Hardness (CH) and maintaining ideal sanitizer (chlorine) levels.
Information on setting filtration cycles and essential dos and don'ts for water care.
Answers to common water problems like calcium deposits, cloudy water, foam, odor, and irritation.
Instructions for draining, cleaning the shell, siding, and cover, and refilling the hot tub.
Care instructions for different cabinet materials (Highwood, Cedar) and hot tub covers.
Step-by-step instructions for winterizing the hot tub to prevent freeze damage.
Guidance on refilling, flushing, and balancing chemicals after the hot tub has been winterized.
Information on how to register your Nordic Hot Tub warranty online or by mail using the provided form.
Information on proper disposal of electronic waste according to WEEE Directive 2012/19/EU.
Table detailing hot tub models, dimensions, capacity, and dry weight.
Chart showing voltage, amperage usage, and recommended breaker sizes for different Nordic Hot Tub series.