NORPOLE E Series - User Manual

Questions and Answers

M
Marilyn BrayAug 6, 2025
What to do if the compressor is not running on my NORPOLE Refrigerator?
- L
  Lindsay CruzAug 6, 2025
  If the compressor of your NORPOLE Refrigerator isn't running, check the following: * A blown fuse or tripped circuit breaker could be the cause. Replace the fuse or reset the circuit breaker. * Ensure the power cord is properly plugged in. * The thermostat might be set too high; try setting it to a lower temperature. * The refrigerator might be in defrost cycle. If so, wait for the cycle to complete.
R
robert96Aug 13, 2025
Why is the cabinet temperature too warm in my NORPOLE Refrigerator?
- T
  tayloradamAug 13, 2025
  If the cabinet temperature of your NORPOLE Refrigerator is too warm, consider the following possible causes: * The thermostat might be set too warm. Set the thermostat to a lower temperature. * Blocked airflow: re-arrange contents to allow proper air flow, ensuring at least 4” clearance from the evaporator. * An excessive amount of warm product has been placed in the unit. Allow adequate time for the product to cool down. * A blown fuse or tripped circuit breaker. Replace the fuse or reset the circuit breaker. * A dirty condenser coil. Clean the condenser coil. * Prolonged door opening or the door being ajar. Ensure doors are closed when not in use and avoid opening doors for long periods.
X
xmccannAug 28, 2025
How to fix a noisy NORPOLE Refrigerator?
- J
  Jessica LopezAug 29, 2025
  If your NORPOLE Refrigerator is noisy, check for: * Loose parts. Locate and tighten any loose parts. * Vibrating tubing. Ensure that tubing is not contacting other tubing or any other components.
A
Antonio PerezNov 19, 2025
Why does the condensing unit on my NORPOLE E Series run for long periods of time?
- M
  mary28Nov 19, 2025
  If the condensing unit of your NORPOLE Refrigerator runs for long periods of time, the cause may be one of the following: 1. An excessive amount of warm product has been placed in the unit. Allow adequate time for the product to cool down. 2. The door is opened for prolonged periods, or is ajar. Ensure doors are closed when not in use and avoid opening doors for long periods of time. 3. The door gaskets are not sealing properly. Ensure gaskets are properly in place. Remove the gasket and clean with soap and water. Check the condition of the gasket and replace it if necessary. 4. The condenser coil is dirty. Clean the condenser coil. 5. The evaporator coil is iced over. Unplug the unit and allow the coil to defrost. Make sure the thermostat is not set too cold and ensure that door gas...

Summary

Installation Instructions

Installation Location

Specifies ideal placement criteria, ventilation requirements, and environmental considerations for unit installation.

Electrical Supply Requirements

Outlines requirements for the electrical outlet, grounding, and connection to ensure safe and proper operation.

Operation Instructions

Control Panel and Display Overview

Details the layout and function of the control panel buttons and the digital display for monitoring and settings.

Control Panel Functions

Describes the operation of buttons like UP, DOWN, DEFROST, and SET for managing unit functions.

Display Indicators

Illustrates the meaning of icons shown on the display for compressor, fan, defrost, auxiliary, and alarm functions.

Key Operating Procedures

Covers essential operational tasks such as powering on/off, setting temperature, defrosting, and loading product.

Care and Maintenance

Cleaning the Condenser Coil

Explains how to clean the condenser coil and fins regularly to maintain optimal cooling efficiency.

Cleaning Fan Blades and Motor

Provides instructions for cleaning the fan blades and motor carefully to prevent moisture damage.

Cleaning the Interior

Details methods for cleaning the cabinet interior, shelves, and door gaskets using mild soap and water.

This document is a user's manual for Norpole E-Series Reach-In Refrigerators and Freezers, covering models NE12R, NE12F, NE19R, NE19F, NE35R, and NE35F. It provides comprehensive information on product registration, safety instructions, installation, operation, care, maintenance, troubleshooting, and warranty details.

Function Description:

The Norpole E-Series units are commercial reach-in refrigerators and freezers designed for professional use. Their primary function is to store food products at controlled temperatures, either above freezing for refrigeration or below freezing for freezing, to ensure freshness and safety. The units feature a control panel and display for easy temperature management and operational monitoring.

Important Technical Specifications:

The manual references a "ratings label" for specific electrical and technical data, which is crucial for proper installation and operation. While exact specifications like dimensions, capacity, or power consumption are not explicitly listed in the provided pages, the model numbers (NE12R, NE12F, NE19R, NE19F, NE35R, NE35F) suggest varying sizes and possibly refrigeration (R) or freezer (F) functionalities.

Temperature Range:
- Refrigerators: 33°F (1°C) to 50°F (10°C)
- Freezers: -22°F (0°C) to 0°F (-18°C)
Power Cord: Equipped with a 3-prong grounding plug, requiring a properly installed and grounded 3-prong wall receptacle. Extension cords are explicitly prohibited.
Warranty:
- Parts & Labor: 1 year for all models.
- Compressor (Parts Only): 5 years for all models.
- Type of Service: In-Field for all models.

Usage Features:

Control Panel and Display: Located at the top or bottom on the right side of the unit, next to the main power switch. It includes buttons for UP/ON/OFF, DOWN/DEFROST, and SET/MUTE, along with icons for Compressor, Fan, Defrost, AUX, and Alarm status.
Turning On/Off: Press and hold the UP-ON/OFF button for 3 seconds.
Temperature Setting:
1. Press the SET button for 1 second; the set temperature will flash.
2. Use UP or DOWN buttons to adjust the temperature.
3. Press the SET button again to confirm and save.
Defrosting: The unit features an automatic electric defrost system. A manual defrost cycle can be initiated by pressing and holding the DOWN-DEFROST button for 3 seconds. The evaporator fans continue to circulate air during compressor off-cycles to melt frost.
Continuous Cycle: Can be activated by pressing UP and DOWN buttons simultaneously for 3 seconds. However, this mode is not recommended as it may lead to excessive ice buildup.
Loading Product: Shelves are pre-installed. Users must ensure shelf clips are secure and shelves are stable. A clearance of 2-4 inches between the back wall and stored product is required for proper airflow to prevent cooling issues and compressor failure.
Safety Features:
- Grounding: 3-prong grounding plug for shock hazard protection.
- Flammable Materials: Warning against storing flammable or explosive items near the unit.
- Door Lock: Indicated on the control panel diagram, suggesting a security feature.
- Child Safety: Keep children away from the device.

Maintenance Features:

Condenser Coil Cleaning: Recommended at least once a month for efficient operation. Involves removing the vent cover, brushing fins from top to bottom, and straightening bent fins with a fin comb. Commercial condenser coil cleaner is suggested.
Fan Blades and Motor Cleaning: Clean with a soft cloth. Cover the fan motor to prevent moisture damage during cleaning.
Interior Cleaning: Use warm water and mild soap. Avoid steel wool, abrasive cleaners, caustic soap, or bleach.
Door Gasket Maintenance: Wash weekly. Remove from the frame, soak in warm water and soap for 30 minutes, dry, and reattach, ensuring proper sealing.
Shelf and Pilaster Cleaning: Periodically remove and clean with mild soap and warm water. Pilasters are removed by lifting them up and out after removing shelves and brackets.
Power Disconnection: ALWAYS disconnect the power cord before cleaning any parts of the unit.
Post-Unplugging Wait Time: After unplugging, wait at least 10 minutes before plugging the unit back in to prevent compressor damage.

The manual emphasizes the importance of professional installation and maintenance, warning against self-modification or improper procedures that could void the warranty or cause harm. It also provides a troubleshooting guide for common issues like the compressor not running, the condensing unit running for long periods, the cabinet temperature being too warm, and the unit being noisy.

NORPOLE E Series Specifications

General

Brand	NORPOLE
Model	E Series
Category	Refrigerator
Language	English

Related product manuals

NORPOLE NPDR340STE

32 pages