Northern Tool and Equipment QCPS?28000 User Manual (English)

Questions and Answers:

K
Kevin AyersJul 30, 2025
What to do if Northern Tool and Equipment QCPS?28000 Stove does not feed?
- D
  Diana SawyerJul 31, 2025
  If your Northern Tool and Equipment Stove isn't feeding, there might be several reasons: * The hopper may be empty. Check for closed doors, or a loose or missing gasket on the front door. * The firebox draft could be too low, preventing the feeder circuit from operating. Check for closed doors, or a loose or missing gasket on the front door. * There might be a restriction in the hopper or feeder. When the stove is cold, remove all fuel and inspect for obstructions. * The feed motor might have failed.
D
David ThorntonAug 4, 2025
Why has the fire gone out in my Northern Tool and Equipment QCPS?28000 Stove?
- M
  Mark AndersonAug 4, 2025
  If the fire in your Northern Tool and Equipment Stove has gone out, it could be due to: * No fuel in the hopper. * Draft is too low, or flue is blocked. * Something is restricting fuel flow. * Hopper lid not completely closed. * Feed motor or combustion blower has failed.
N
Natalie WestAug 10, 2025
Why is my Northern Tool and Equipment QCPS?28000 Stove heat output so low?
- E
  edwardsbobbyAug 10, 2025
  If your Northern Tool and Equipment Stove has low heat output, it could be due to: * Feed rate being too low. * Draft being too low because of a gasket leak. * Poor quality or damp pellets. * A combination of low feed rate and low draft.
B
beverlyroseAug 15, 2025
What to do if Northern Tool and Equipment QCPS?28000 has partially burned pellets?
- M
  Michael ChangAug 15, 2025
  If you notice partially burned pellets in your Northern Tool and Equipment Stove, consider the following: * The feed rate might be too high. * There could be a poor air to fuel mixture. Check the burn pot clean-out cover and air intake. * The burn pot or heat exchanger tubes may need cleaning. * A combination of all the above factors could be the cause.
D
deniseconnerAug 20, 2025
How to eliminate smoke smell from Northern Tool and Equipment Stove?
- S
  Sarah BaileyAug 20, 2025
  To address a smoke smell coming from your Northern Tool and Equipment Stove, seal the vent pipe joints and connection to the stove with silicone.

Northern Tool and Equipment QCPS?28000 Specifications

General

Brand	Northern Tool and Equipment
Model	QCPS?28000
Category	Stove
Language	English

Summary

Safety Notice

Important Notes

Important Safety Instructions

Pellet Stove Operation Notes

Stove Accessories

Installation

Clearance to Combustibles

Minimum clearances to side and back wall combustible material for vertical and corner installation.

Combustion Air Supply

Details on connecting the flexible metal pipe for the air intake at the rear of the stove.

Venting

Equivalent Vent Length Calculation

Guidance on calculating Equivalent Vent Length (EVL) using a conversion table for proper venting.

Installation Configuration

Steps for horizontally installing the vent through a wall, including clearances and termination.

Venting Vertically with Chimney System

Instructions for vertically installing the vent through a chimney system.

Venting Vertically into Existing Chimney System

Procedure for running L-vent inside an existing chimney to the termination point.

Venting Vertically into Existing Masonry Fireplace

Steps for integrating the vent into an existing masonry fireplace, including structural checks.

Venting Installation Through Side of Masonry Chimney

Procedure for piercing a masonry chimney side to install the vent system.

Combustion Air Supply Connection

Step-by-step guide for attaching the trim collar, rodent guard, and metal pipe for air supply.

Using Correct Fuel

Operating Instructions

Setting Air Inlet Dampers

Adjusting air inlet dampers for optimal combustion and flame control.

Opening and Closing Main Door

Procedure for safely opening and closing the stove's main door.

Filling the Hopper with Fuel

Instructions on how to properly fill the fuel hopper with premium grade pellets.

Adjust Heat Rate and Airflow

Selecting heat level and blower airflow using the control panel buttons.

Refill Procedure

Shut Down Procedure

Cleaning and Maintenance

Ash Disposal

Proper procedure for safely disposing of ashes from the ash drawer.

Cleaning Front Glass and Interior Surfaces

Instructions for cleaning the front glass and inside surfaces with a brush.

Cleaning Burning Pot and Firebox

Procedure for cleaning the burning pot and the inside surface of the firebox.

Cleaning Blower and Feeding Assembly

How to clean the exhaust blower and pellet feeding assembly by vacuum.

Specifications

Troubleshooting and Helpful Hints

Troubleshooting: Stove Does Not Feed

Diagnosing and resolving issues when the stove fails to feed pellets.

Troubleshooting: Partially Burned Pellets

Troubleshooting causes for partially burned pellets and low heat output.

Troubleshooting: Smoke Smell Issues

Solutions for smoke smell, primarily related to vent pipe sealing.

Troubleshooting: Fire Has Gone Out

Identifying reasons why the fire might go out and how to fix them.

Troubleshooting: Smoke Visible from Vent

Addressing issues where smoke is visible coming out of the vent.

Troubleshooting: Low Heat Output

Causes and solutions for the stove producing low heat output.

Helpful Hint: Cleaning Burning Pot

A helpful tip for cleaning the burning pot when the stove is not in use.

Helpful Hint: Removing Ashes

Advice on when to safely remove ashes after shutting down the stove.

Warranty

Warranty Period

Specifies the duration of the warranty coverage, which is one year.

Warranty Conditions

Details the requirements for the warranty to remain valid, focusing on site of installation.

Warranty Exclusions

Lists conditions and parts that are not covered under the product warranty.

Warranty Void Conditions

Outlines specific actions or conditions that will void the product warranty.

Warranty: Limitations of Liability

Explains the manufacturer's liability limits and the owner's exclusive remedies under warranty.

Northern Tool and Equipment QCPS?28000 User Manual

Table of Contents