Caddy does not have
power
• Make Sure battery is plugged correctly onto cart plug
• Check battery charge level
• Check all wiring connections and plugs
• Depress and hold down power button for at least 5
seconds
• Check if wheels and clutches are in order
Motor is running, but
wheels don’t turn
• Check if wheels are secured to axle by split pin
• Check the split pin on axle
• Check wheel clutches
Trolley pulls to left or
right
• Check and make sure the weight in your golf bag is
distributed evenly
• Check if wheels is fitted over the clutch and latched to
axle
• Check if clutch pin is visible at both sides of the axle
• Check if the clutch turns freely in one direction only
• Do Tracking Adjustment if need ref. To 3.3.1.
• Check cable connections
• Check charger function
• Give a new full charge
• Ensure you have not completely discharged the battery
Problems attaching
wheels
• Pushing the wheel lock button on the outside of the
wheel while inserting the wheel onto the axle.
• Pull the wheel lock up to lock position
• Remove outer cap and adjust quick release catch
9. Frequently Asked Questions
Question 1: I lost my remote control handset. What shall I do?
Reply: You can purchase a new remote handset from your dealer or from
http://www.novacaddy.com directly. After you receive your new remote control, ref to 3.2 to
connect new remote to your trolley.
Question 2: When I connect the battery plug to caddy and turn the main switch on, the
battery indicator lights do not come on.
Replay:
a) Make sure battery is recharged.
b) Check the battery lead cable
c) Open the handle. Make sure the handle line plug is in the right position on the handle
electronic board. It will happen when the line of the caddy is not connected at correct
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