How to fix Novita Water Dispenser that won't turn on?
If your Novita Water Dispenser unit cannot be switched on, ensure that the power plug is connected snugly. If the power plug or cord is damaged, contact the Novita customer care center. Also, check your power source; if there is a power cutoff caused by abnormal electrical pressure or an overloaded circuit, contact a qualified electrician.
What to do if my Novita Water Dispenser is leaking?
If your Novita Water Dispenser is leaking, first, check if the water inlet hose is properly connected. Disconnect and reconnect it to ensure a secure fit. Also, empty the drip tray, dry it thoroughly, and place it back. If the leakage persists, turn off both the power and water supply and contact Novita customer care, as it could indicate a malfunction of internal parts.
Why is my Novita W28 not dispensing hot water?
If hot water cannot be dispensed from your Novita Water Dispenser, first, check the heater switch at the back of the unit and ensure it is turned on. If you have dispensed a large quantity of hot water at once, allow 7 to 10 minutes for the unit to heat up the water.
What to do if Novita W28 Water Dispenser water flow is slow?
If the water flow from your Novita Water Dispenser is slow, it may be due to low water pressure. The applicable water pressure range is between 0.1 MPa to 0.4 MPa. Alternatively, the filter may need replacing with a new set of filters due to it being due for replacement or premature clogging caused by fluctuations in water quality.
Details the external components and views of the water dispenser unit.
Illustrates the internal parts, including filter placement and connections.
Explains the function of each button and indicator on the control panel.
Describes the various indicators and information displayed on the LCD screen.
Details the function and benefits of each of the five filtration stages.
Key considerations before installing the water dispenser, including placement and clearance.
Provides detailed instructions for connecting and setting up the water dispenser.
Instructions on how to dispense hot water from the unit.
Instructions on how to dispense cold water from the unit.
Instructions on how to dispense water at room temperature.
How to activate and deactivate the reboiling feature for hotter water.
How to select specific volumes of water for dispensing.
Explanation of standby mode and the automatic UV-C LED sterilization function.
Details on the energy-saving mode and the unit's ambient lighting.
Instructions for setting the current time on the dispenser.
Guide to adjusting the desired hot water temperature.
Guide to setting the reboiling temperature for hotter water.
Guide to adjusting the desired cold water temperature.
Instructions for enabling or disabling the UV-C LED sterilization.
How to view and manage the remaining filter lifespan.
Instructions on how to activate or deactivate the energy-saving mode.
Step-by-step guide on how to safely remove used water filters.
Instructions on how to properly install new water filters into the dispenser.
Recommendations for cleaning the unit's external surfaces to prevent dust accumulation.
Guidelines for emptying and cleaning the drip tray to prevent overflow and bacteria.
Visual and textual warnings to ensure safe operation and prevent hazards.
Comprehensive instructions for safe handling, cleaning, and operation of the dispenser.
A guide to identifying and resolving common operational issues with the water dispenser.
Lists key product details such as dimensions, weight, power, and capacity.
Visual representation of the internal electrical components and their connections.
Details Novita's commitment to customer service, including free evaluation and minimum downtime.
Instructions for registering your product warranty online for a hassle-free experience.
Outlines the coverage, limitations, and conditions of the product's limited warranty.
Information on purchasing additional warranty coverage beyond the standard period.
Explains the procedure and conditions for returning or refunding the water dispenser.
General| Model | W28 |
|---|---|
| Category | Water Dispenser |
| Brand | Novita |
| Water Source | Bottled Water |
| Voltage | 220-240V |
| Water Temperature Settings | Hot and Cold |
| Material | Plastic and Stainless Steel |
| Capacity | 5 liters |
| Power Source | Electric |
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