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14. Troubleshooting
When trouble is found, please check the followings prior to consulting your dealer.
Problem Probable Cause Cause Solution
No / Poor
vibration
With power on
and no Power
Indicator
The AC Adaptor or the DC Plug is
disconnected
Correctly insert the AC Adaptor or the DC Plug
The Tip does
not generate
vibration, in spite
of depressing
the Foot Control
The Tip is not tightened firmly Tighten the Tip until the Tip Wrench clicks
Worn Tip Replace the Tip
Power has not been correctly
adjusted for the Tip
According to Power Guide or Tip case label. Do
not exceed recommendations.
The Foot Control is disconnected Connect the Foot Control correctly
Failure of vibrator in the handpiece Contact dealer*
Failure of internal components of the
Foot Control
Contact dealer*
The Tip is bent or
broken
—
Power has not been properly adjusted
for the Tip
According to Power Guide or Tip case label. Do
not exceed recommendations.
The Tip is flying
away
—
The Tip is not tightened firmly Tighten the Tip until the Tip Wrench clicks
Noise from the
handpiece
—
Power has not been properly adjusted
for the Tip
According to Power Guide or Tip case label. Do
not exceed recommendations.
The Tip is not tightened firmly Tighten the Tip until the Tip Wrench clicks
Failure of vibration in the handpiece
or the Control Unit
Contact dealer*
The handpiece is
overheating
—
Power has not been properly adjusted
for the Tip
According to Power Guide or Tip case label. Do
not exceed recommendations.
The Tip is not tightened firmly Tighten the Tip until the Tip Wrench clicks
Failure of vibration in the handpiece
or the Control Unit
Contact dealer*
No / Poor water
The water does
not reach to the
Control Unit
—
Check the water circuitry and supply to the Control
Unit. Water pressure : 0.1-0.5MPa (1-5kgf/cm
2
)
Check to see if
water reaches
the Control Unit
The Water Adjustment Knob is
closed.
Turn the Water Volume Knob and adjust to the
appropriate volume
Disconnected water supply at low
volume range. (less than 10ml/min.)
Adjust the Water Volume Knob and increase the
Irrigation volume
The Water Filter is clogged Replace with new Water Filter (Refer to 11-3
Changing Water Filter (Option) )
Water leakage
Water is leaking
from the joint
between the
handpiece and
the cord
O-Ring at the handpiece cord is worn
or damaged
Replace with new O-Ring (Refer to 11-2 Changing
O-Ring Handpiece Cord)
Attachment of
the Control Unit
Holder is loose
—
Holder worn Contact dealer*
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