Q.1
1. Check the keyboard power. Low battery power can adversely affect the
connectivity and overall functionality of the keyboard. For your better
experience, fully charge the keyboard with the included USB-C cable before
using it for the first time.
2. The delay and disconnection of the Bluetooth device may be interfered
with by other devices. Try to stay away from other wireless signal sources.
3. If you are using a Bluetooth receiver for pairing connection, please insert
the Bluetooth receiver closer to the keyboard to make sure the Bluetooth
signal is stable. If the Bluetooth signal is still unstable, you can try to use
2.4G USB for connection.
4. Computer lag can cause unstable Bluetooth connection. Please check the
computer operation or restart the computer.
How to deal with Bluetooth disconnection,
duplicate input and input lag?
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