13
No. Problem Possible Reason Solution
1 Large RED light on
control panel is ashing
There may be a blockage in the
system
Check the oorhead hose, wands,
connections and accessories,
remove any blockages, page 11
The lter pod may be full If there are no blockages in the
system, eject and replace the lter
pod, page 8
2 Machine is dicult to
push on carpet
The carpet pile is very deep or
dense and can cause high
pressure inside the oor head
Open the air valve on top of the
oorhead to reduce pressure, page 6
Switch the machine from boost to
normal mode, page 5
3 Floor brush cuts out on
rugs or carpet
The carpet or rug pile is very
deep and can cause high
pressure on the brush, the safety
system cuts power to the brush
Switch o oor brush from the
control panel, page 5
Switch the machine from boost to
normal mode, page 5
4 Vacuum lifts area rugs The vacuum suction may be
too high and/or the brush roll is
picking up the rug
Switch the machine from boost to
normal mode and switch o the brush
roll, page 5
Adjust oor Tool Air Bleed Control
page 6
5 Floor head is not picking
up hair or bres
The oor brush has excessive
hair wrapped around it
Remove the oor brush from the oor
head and clean, page 12
There is a partial blockage in the
oor head or wands
Check the oorhead hose and
wands, remove any blockages, page
11/12
6 No power at rotating oor
brush
The brush head button is
switched o
Switch the machine o and then back
on again, page 5
7 Machine will not power
up after prolonged use
The machine is equipped with a
motor-protective thermostat as
well as battery extreme
temperatures protections, the
system temperatures are outside
of working parameters
Allow the machine and the battery to
cool down
Trouble Shooting