To Next PageTo Next PageWhat to do if my OAK PLUS remote control does not work?
If your OAK Indoor Fireplace remote control isn't working, first, replace the batteries. If that doesn't solve the problem, make sure you are aiming the remote at the sensor, which is located directly behind the glass screen in the center of the unit, just above the logs. If it still fails, the remote control or the sensor might be defective and require replacement.
Why my OAK Indoor Fireplace turns off and will not turn on?
If your OAK Indoor Fireplace turns off and won't turn back on, it may have overheated. To fix this, pull the plug, wait 5 minutes, then plug it back in and try turning it on again.
How to fix flame that is not visible in OAK Indoor Fireplace?
If the flame is not visible in your OAK Indoor Fireplace, there could be a couple of reasons. First, disconnect the fireplace from the power source and check the wiring for any loose connections, repairing or replacing them as needed. Also, ensure that the flame is set to high by pushing the flame button.
Why the flame is not moving in my OAK PLUS Indoor Fireplace?
If the flame isn't moving in your OAK Indoor Fireplace, there are several potential causes. Begin by inspecting the wiring for any loose connections. If the wiring is secure, the flame motor might be defective, requiring a qualified service technician to replace it. Another possibility is that the flame rod is out of place due to rough handling during transit. To correct this, remove the glass, flip the fireplace upside down, remove the screws holding the bottom frame plate, and place the flame rod back into its correct position.
General| Brand | OAK |
|---|---|
| Model | PLUS |
| Category | Indoor Fireplace |
| Language | English |
Provides essential safety information before operating the appliance, warning of potential hazards.
Lists critical safety instructions regarding heat, clearances, damaged cords, and proper usage.
Details safe practices for electrical connections, ventilation, flammable materials, and placement.
Covers supplemental heat use, indoor operation, avoiding faulty outlets, and grounding requirements.
Advises caution with glass panels and lists necessary tools for installation.
Recommends suitable locations, avoiding moisture and high traffic areas.
Lists and illustrates all included parts and hardware for the fireplace.
Visual representation of the fireplace dimensions labeled A through G.
Provides specific measurements in inches and centimeters for the fireplace model.
Lists main functionalities like timer, heat settings, flame types, and remote control.
Specifies minimum distances required from the fireplace front to combustible materials.
Details required mantel clearance and painting recommendations for heat resistance.
Highlights professional installation need and shows diagram for recessed hole dimensions.
Provides table for framing hole sizes and instructions for installing wall anchors.
Details steps for removing front glass, cotton block, and log set packaging.
Instructions on how to secure the fireplace once recessed into the wall.
Emphasizes professional installation and shows wall mounting anchor points.
Guides on installing wood screws and hanging the fireplace onto wall anchors.
Steps for removing logset and placing decorative crystals within the fireplace.
Final step for installing the glass plate onto the fireplace.
How to plug in, power on, and enter standby mode.
Explains the icons on the remote and keypad, and remote insulation sheet removal.
Details the functions of the POWER and HEATER buttons for operation and heat modes.
Explains how to set the 0-12 hour timer using the keypad or remote control.
Covers temperature setting, flame brightness, and flame color control functions.
Instructions on how to engage and disengage the child lock function on the keypad/remote.
How to correct temperature display errors and the screen sleep mode function.
Provides information on initial use odor and remote control aiming.
Explains the temperature limiting control and how to reset the unit after shut-off.
Specifies the type of battery used in the small remote control.
Outlines essential safety steps before cleaning and general cleaning advice.
Provides specific instructions for cleaning metal trim and the glass panel without damage.
Instructions for cleaning vents and general maintenance for electrical parts and storage.
Advises disconnecting power, cooling, and using qualified personnel for service.
Lists common issues like power loss, flame problems, and remote control failures with solutions.
