However, if you purchase the Product from within the EU, the
Warranty Period shall be two (2) years.
What Will Oculus Do If There’s a Problem With The
Product? If your Product is defective or malfunctioning, we
will either repair or replace that Product, or update software or
services, so that the Product performs substantially according
to the Warranted Functionality. The approach taken to resolve
any issues will be at our sole choice. If we determine that
a product should be replaced, the replacement may be a
new or remanufactured Product. If we determine, in our sole
discretion, that none of the listed means are reasonable to
correct for a defect or malfunction, then we may refund to
you the price you paid to purchase the Product.
How Can You Get Service? First, tell us about the issue.
If you have a problem with your Product, please visit us at
www.oculus.com/support to get helpful service and contact
information, and to submit a claim form to obtain warranty
service.
If it is necessary for you to send your Product in for service, we
will provide you with a pre-addressed shipping label, and you
will have to send the Product in with your proof of purchase
using that shipping label.
You may be required to pay the cost of shipping the Product
to us, and by sending the Product, you agree to transfer
ownership of that Product to Oculus. When we receive the
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