What to do if my Ogawa Massager suddenly stops?
If your Ogawa Massager suddenly stops, it might be due to a power interruption. Try these steps: * Wait for the electricity to be restored and then use the product. * Ensure the power cord is properly reconnected.
What to do if my Ogawa mobile seat XE mini is not operating?
If your Ogawa Massager is not operating, here are a few things you can check: * If there was a power outage, wait for the electricity to be restored before using the massager. * Make sure the power cord is securely reconnected. * Ensure the power switch is turned on.
What to do if my Ogawa Massager controller is working but the massage cushion is not?
If the controller of your Ogawa Massager is working, but the massage cushion isn't, it might be overheating. Turn off the power and allow the massage cushion to cool off for 30 to 50 minutes. It will automatically cool down and resume its normal condition.
Why is there no light & heating after pressing the heat switch on my Ogawa Massager?
For your safety, the heat function on your Ogawa Massager cannot be activated unless a massage function is selected. Press the [Upper] / [Full] / [Lower] button to start a massage before using the heat function.
Guidelines for safe operation in various environments, avoiding wetness, dust, and direct sunlight.
Lists health conditions requiring doctor's consultation before use, such as heart disease or pregnancy.
Situations where the product should not be operated, including time limits, supervision needs, and damage.
General cautions like unplugging when not in use and avoiding sharp folds.
Notes on safety, intended use, potential heating, and consulting a doctor.
Warnings about handling power cords with wet hands, using loose outlets, and product integrity.
States that the warranty cannot be transferred to another owner.
Confirms warranty validity is restricted to products purchased directly from OGAWA.
Requires the original receipt as proof of purchase for all warranty service claims.
Specifies that implied warranties, such as fitness and merchantability, are time-bound.
Excludes damage caused by misuse, improper handling, or unauthorized modifications.
Clarifies that the warranty does not extend to accessories or attachments not supplied with the main unit.
States the warranty is invalid for rental, business, or institutional use.
All warranty repairs must be approved by OGAWA and performed by authorized personnel.
OGAWA reserves the right to use substitute parts for repairs if original replacements are out of stock.
The main massage unit, comprising the back support and massage mechanism.
The remote device used to operate the massage functions and settings.
The power adapter for connecting the unit to a standard electrical outlet.
A specialized adapter for powering the unit from a vehicle's cigarette lighter socket.
Activates a brief demonstration of all massage cushion features.
Allows focusing massage on a specific point and adjusting the mechanism's position.
Activates the soothing heat function, indicated by a red LED.
Turns the massage functions on or off, indicated by an LED light.
Massage mechanism targets the upper section of the back.
Massage mechanism moves up and down across the entire back area.
Massage mechanism focuses on the lower part of the back.
Allows adjusting the mechanism position for localized massage within a range.
Instructions for removing shipping screws and connecting the power cord.
Guide on how to attach the massager securely to a chair using the back strap.
Details on how to start and stop the massage functions using the power button.
How to activate and interpret the automatic demonstration of massage features.
Instructions for selecting and operating upper, full, or lower back massage modes.
Explains how to activate and deactivate the heat function during massage.
Details on adjusting the massage point position vertically while kneading.
Explains how to adjust the massage area vertically within a partial zone.
Allows selection of upper back, lower back, or full back massage areas.
Enables customized massage for specific areas of the back.
Enhances massage effects and promotes blood circulation.
Highlights the product's light and portable design for ease of transport.
Emphasizes the user-friendly design of the remote control.
Automatic safety feature that stops operation after 15 minutes of use.
Visual indicators on the unit show the status of active functions.
Specifies the product's compatibility for use in a vehicle.
Describes the benefit of reducing muscle discomfort and soreness.
Highlights the effect of reducing mental and physical tension.
States the positive impact on enhancing blood flow throughout the body.
Instruction on proper power-off procedure, waiting for rollers to return to base.
Steps to take after finishing the massage session, including powering off and unplugging.
Guidelines for storing the massager safely in a dry, cool place, away from sharp objects.
Instructions on cleaning the unit using a damp sponge, avoiding liquids and harsh cleaners.
Warnings regarding body pressure, zipper damage, gentle force, and car use.
Solutions for when the massager fails to work, including checking power and connections.
Troubleshooting for when the heat display or function is unavailable.
Addresses situations where the controller works but the massager does not operate.
Solutions for when the back massage function cannot be activated.
Explains causes for sudden stops, like overheating and power issues.
Identifies the product as Mobile Seat XE mini, model OZ0948.
Details power source, voltage, frequency, and power consumption.
Provides the product's size (Length/width/height) and total weight.
Provides contact details for OGAWA in Malaysia.
Provides contact details for OGAWA in Hong Kong.
Provides contact details for OGAWA in Singapore.
Provides contact details for OGAWA in Vietnam.
Provides contact details for OGAWA in Indonesia.
Provides contact details for OGAWA in the Philippines.
General| Model Number | XE mini |
|---|---|
| Category | Massager |
| Heat Function | Yes |
| Adjustable Intensity | Yes |
| Portable | Yes |
| Massage Areas | Back |
| Massage Techniques | Kneading |
| Type | Seat Massager |
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