Oldsmobile Bravada 1997 - Section 8 Customer Assistance Information; Customer Satisfaction Procedure Overview

Customer Satisfaction Procedure
. . ..
.. ...
Oldsmobile retailers have the facilities, trained
technicians and up-to-date information
to promptly
address any concerns you may have. However,
if a
concern has not been resolved to your complete
satisfaction, take the following steps:
STEP ONE -- Discuss your concern with a member of
retail facility management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed
with the Sales, Service or Parts Manager,
contact the owner of the retail facility
or the
General Manager.
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