For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
0
Your name, address, home and business
telephone numbers
0
Vehicle Tdentification Number (This is available
from
the
vehicle registration or title,
01-
the plate at
the top left of the instrument panel and visible
through the windshield.)
0
Retail facility
name
and location
0
Vehicle delivery dat.e and present mileage
0
Nature
of
concern
We encourage you to
call
us
so
we can give your inquiry
prompt attention. However,
if
you wish to write
Oldsmobile, address your inquiry to:
Customer Assistance Representative
Oldsmobile Central Office
920
Townsend Street
P.O.
Box
30095
Lansing,
MI
48909
In
Canada, write to:
General Motors of Canada Limited
Customer Communication Centre,
163-005
I908
Colonel Sam Drive
Oshawa, Ontario
L
I
H
8P7
Refer to your Wdrranty and Owner Assistance
Information booklet for addresses of
GM Overseas offices.
When contacting Oldsmobile, please remember that
your concern
will
likely be resolved
in
the retail facility,
using the retailer’s fxilities. equipment and personnel.
That
is
why we suggest you follow Step One first
if
you
have
a
concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard
of
hearing, or
speech-impaired and who use Text Telephones
(TTYs),
Oldsmobile
has
TTY
equipment available
at
its
Customer Assistance Center.
Any
TTY user
can communicate with Oldsmobile by dialing:
1-800-833-OLDS.
(TTY
users
in
Canada can dial
1-800-263-3830.)
8-4
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