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Virtuix Omni Operator Manual | Version 2.4| 7/25/2017
Module 4. Troubleshooting and FAQ
The player is moving on the Omni but his movement is not being recognized in the game.
What should I do?
1. Verify that the Pods are inserted in the shoe cradles and are turned on (green light blinking).
Note: the Pods needs to be in the shoe cradles to submit a wireless signal and be detected.
2. If a yellow LED is blinking on the Pod, unplug the Pod from the shoe cradle and plug it back in.
3. If Step 2 did not solve the issue, turn the Pods off and back on.
4. If Steps 2 and 3 did not solve the issue, connect the Pods to the PC via the provided USB cables.
After the connected Pods have been recognized in Omni Connect, disconnect the Pods.
One of the Pods is showing a blinking yellow LED. What should I do?
The yellow LED blinks if the Pod is active but not submitting a wireless signal. The Pod needs to be
inserted in the shoe cradle to submit a radio signal. If your Pod is blinking yellow in the shoe cradle,
unplug the Pod from the cradle and plug it back in so that a blinking green light appears. If the green
light does not appear, turn the Pod off and back on.
The Omni Pods continuously connect/disconnect instead of staying connected. The player’s
walking is stuttering or unresponsive. What should I do?
Change the “Omni Selection” number on the Tools->Advanced screen. This selection changes the
Radio Frequency (“RF”) channels on which the Omni communicates. You may be experiencing RF
interference because of other devices in the area.
The player is walking forward in the Omni, but his character is walking backward. What
should I do?
If the Harness is pushed to the back of the Ring, foot movement will result in backward motion or
strafing. Ensure that the player is not inadvertently pushing the Harness back in the Ring while trying
to walk forward.
To accommodate bigger users, select the “Forward Only” mode in the Advanced Window of Omni
Connect. “Forward Only” mode disables strafing and backward movements, and translates all
movements of the player to “Forward”.
Also make sure the Ring cable is connected between the Ring and the left Tower and reset the
game.
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