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Virtuix Omni Operator Manual | Version 2.4| 7/25/2017
The player is playing an Omni game but his speed is not analog. What should I do?
Check that Omni Connect is in Gamepad mode. If it is in Keyboard mode, you may lose analog
speed.
The player is playing an Omni game with De-Coupled movement, but he’s heading in a
direction that is offset from his physical walking direction. What do I do?
The player’s calibration for de-coupled mode is off. Have the player re-calibrate by following the
calibration procedure of the game (the player will likely be prompted to press a button while looking
straight ahead. If you do not see this prompt, try restarting the game and selecting ‘De-Coupled’
from the game options again).
The game is not showing the Vive hand controllers / gun controllers. What should I do?
1. Verify that the player is not covering the sensors with his hands (if so, instruct him not to).
2. Verify that the hand controllers are turned on and charged.
3. Turn the hand controllers off and back on.
4. If Steps 1 and 2 did not solve the issue, re-sync the hand controllers via the sync function in
Steam VR.
The headset is not being tracked properly in the game. What do I do?
1. Verify that the headset is turned on. Plug the headset cable in and out of the control box.
2. If Step 1 did not solve the issue, re-do the room setup process in Steam VR
The player is blocking the HMD or hand controllers’ sensors with his hands, causing visible
tracking loss of head/hands. What should I do?
Advise the player not to cover the HMD or controllers as it affects the tracking, and offer to help
them tighten the HMD if it is loose.
The player height in the game is off (either too close to the floor or too high). What do I do?
Re-do the room setup process in Steam VR (select the “standing only” option and fill in the correct
height measurements).
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