Why am I unable to use the features described in the manual for my OneTouch Pixi3 4022X?
If you're unable to use the features described in the manual for your OneTouch Cell Phone, check with your operator to ensure your subscription includes the service. Also, make sure the feature doesn't require an ALCATEL ONETOUCH accessory.
What to do if my OneTouch Pixi3 4022X cannot charge properly?
If your OneTouch Cell Phone isn't charging properly, the battery may have been empty for a long time, and it could take about 20 minutes for the battery charger indicator to appear on the screen. Ensure charging is carried out under normal conditions (0°C to +40°C). When abroad, check that the voltage input is compatible.
What to do if my OneTouch Pixi3 4022X Cell Phone has not responded for several minutes?
If your OneTouch Cell Phone has not responded for several minutes, restart it by pressing and holding the Power key.
What to do if my OneTouch Cell Phone turns off by itself?
If your OneTouch Cell Phone turns off by itself, check that your screen is locked when you're not using it and that the Power key isn't accidentally pressed while the screen is unlocked. Also, check the battery charge level.
What to do if my OneTouch Pixi3 4022X cannot connect to the Internet?
If your OneTouch Cell Phone cannot connect to the Internet: * Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card or box. * Make sure that the Internet access service of your SIM card is available. * Check your phone's Internet connecting settings. * Make sure you are in a place with network coverage. * Try connecting at a later time or another location.
What to do if my OneTouch Cell Phone cannot connect to a network or 'No service' is displayed?
If your OneTouch Cell Phone cannot connect to a network or shows 'No service': * Try connecting in another location. * Verify the network coverage with your operator. * Check with your operator that your SIM card is valid. * Try selecting the available network(s) manually. * Try connecting at a later time if the network is overloaded.
Why the caller’s name/number does not appear when a call is received on my OneTouch Cell Phone?
If the caller’s name/number does not appear when a call is received on your OneTouch Cell Phone, check that you have subscribed to this service with your operator. It is also possible that your caller has concealed his/her name or number.
Why when I select a number from my contacts, the number cannot be dialled on my OneTouch Pixi3 4022X?
If you select a number from your contacts and it cannot be dialled on your OneTouch Cell Phone, make sure that you have correctly recorded the number in your file. Also, make sure that you have selected the country prefix when calling a foreign country.
Why am I unable to send and receive MMS on my OneTouch Cell Phone?
If you are unable to send and receive MMS on your OneTouch Cell Phone: * Check your phone memory availability as it might be full. * Contact your network operator to check service availability and check MMS parameters. * Verify the server centre number or your MMS profile with your operator. * The server centre may be swamped, try again later.
Why is the sound quality of the calls poor on my OneTouch Pixi3 4022X Cell Phone?
If the sound quality of calls is poor on your OneTouch Cell Phone, you can adjust the volume during a call by pressing the Volume Up/Down key. Also, check the network strength and make sure that the receiver, connector, or speaker on your phone is clean.
General| RAM | 512 MB |
|---|---|
| Storage | 4 GB |
| Rear Camera | 2 MP |
| Display | 4.0 inches |
| Processor | 1.0 GHz dual-core |
| Front Camera | 0.3 MP |
| Battery | 1400 mAh |
| Operating System | Android 4.4.2 (KitKat) |
| Weight | 110 grams |
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