46
 
Troubleshooting
 
—Continued
 
Symptom Possible cause Remedy
 
The message “NO 
PLAY” appears on the 
display?
 
The disc is dirty. Remove the disc and clean it (page 8).
 
Buttons on the DV-
CP702 and remote con-
troller don’t work?
 
Power supply voltage fluctuations and other 
anomalies, such as static electricity, can 
interfere with normal operation.
Turn off the DV-CP702, wait five seconds, then 
turn it on again. If that doesn’t resolve the issue, 
disconnect the power cord from the wall outlet, 
wait five seconds, reconnect it, then try again.
 
Buttons on the DV-
CP702 work OK but 
those on the remote con-
troller don’t?
 
There are no batteries in the remote 
controller.
Install new batteries (page 15).
The batteries are flat. Replace with new batteries (page 15).
The batteries are installed incorrectly.
Check the batteries and correct as necessary 
(page 15).
You’re not pointing the remote controller at 
the DV-CP702’s remote sensor.
Point the remote controller at the DV-CP702’s 
remote sensor (page 15).
You’re too far away from the DV-CP702.
Use the remote controller closer to the DV-CP702 
(page 15). The remote controller has a range of 
approximately 16 ft. (5 meters).
A strong light source is interfering with the 
DV-CP702’s remote sensor.
Make sure that the DV-CP702 is not subjected to 
direct sunshine or inverter-type fluorescent lights. 
Relocate if necessary.
If the DV-CP702 is installed in a cabinet 
with colored glass doors, the remote control-
ler may not work reliably when the doors are 
closed.
Open the doors, or use a cabinet without colored 
glass.
 
■
 
Abnormal Behavior
 
The DV-CP702 contains a microcomputer for signal processing and control functions. In very rare situations, severe interfer-
ence, noise from an external source, or static electricity may cause it to lockup. In the unlikely even that this should happen, 
unplug the power cord from the wall outlet, wait at least five seconds, and then plug it back in again. Alternatively, press and 
hold the STOP [ ] button until “RESET” appears on the display (about 10 seconds).
 
■
 
Restoring the Default Settings
 
To reset the DV-CP702 to its factory defaults, turn it on and, while holding down the STOP [ ] button, press the [STANDBY/
ON] button. “INITIALIZE” appears on the display. When the reset is complete, “COMPLETE” is displayed, and the DV-
CP702 enters Standby mode.
DV-CP702 DVD Changer Page 46 Tuesday, February 10, 2004 10:12 AM