ooma Door & Window Sensor - User Manual

Quick Start Guide
700-0163-200
Key Features
Additional Information Need Help?
Step 3
Mount Your Sensor
Status indicator light
Pairing button
Magnet tab
Tamper sensor
Mounting plate
Quick release button
3/4” maximum
Top view
1
6
2 3 4
875 9
D
D
E
E
F
F
G
G
A
A
A
B
F
E
D
G
A
B
Using the included adhesive pads or screws, mount
one piece of the sensor onto the moving part of your
door or window, and then mount the other onto your
door or window frame. These pieces should be
mounted so that when the door or window is closed
the dots are no more than 3/4 inch apart.
Starting pairing mode
Your sensor automatically enters pairing mode when
you insert the batteries. You can also press and hold
the pairing button for five seconds to start pairing mode.
Status indicator light blinks quickly when in this mode.
Checking battery level
Tap the pairing button to check the battery level.
A long flash indicates that the battery is good.
A slow blink indicates that the battery is low.
To get the best perfromance from your sensor, mount the
two pieces of the sensor such that they separate either
vertically or horizontally when the door or window opens.
If they separate laterally, the sensor may not
function properly.
Support articles
www.ooma.com/support
User manuals
www.ooma.com/userguide
Community forum
forums.ooma.com
Live customer care
1-888-711-6662 (US)
1-866-929-5552 (Canada)
Legal
For warranty, safety, and other legal information,
visit ooma.com/legal
This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
and (2) This device must accept any interference
received, including interference that may cause
undesired operation.
Status indicator reference
Pairing mode
Quick red flashes
Battery good
Long red flash
Battery low
Short red flashes
Software update
Slow red double flashes
Keep the front side of both pieces
even with each other if possible.
If needed, attach additional
risers (included) to raise the
height of the magnet tab.
Step 1
Install the App
Step 2
Pair Your Sensor
To get started, download and install the Ooma Home
Security app on your iOS or Android device.
The app can be found at: ooma.com/app
When the app is installed, log in using your Ooma
phone number and My Ooma password. If you forgot
your password, reset it at: my.ooma.com
Complete the initial setup in the app.
Step 1
Install the App
Step 2
Pair Your Sensor
For the best pairing performance, hold your sensor within
10 feet of your Telo.
In the mobile app, press the “Add Sensor” button on the
Dashboard. Select the type of sensor you would like to pair.
Follow the instructions on your screen to pair your sensor.
If you are using the included adhesive pads to mount
your sensor, use a damp cloth to wipe the surface
where you are placing your sensor.
door & window sensor
10 feet

ooma Door & Window Sensor Specifications

General

Type	Door & Window Sensor
Compatibility	Ooma Smart Security system
Connectivity	Z-Wave
Power Source	Battery
Battery Type	CR2032
Battery Life	Up to 2 years
Operating Temperature	32°F to 122°F
Operating Humidity	Up to 85% relative humidity, non-condensing

Summary

Install the App

Download and Install Ooma Home Security App

Download and install the Ooma Home Security app for iOS or Android devices from ooma.com/app.

Pair Your Sensor

Sensor Pairing Process

Hold the sensor within 10 feet of your Telo, press 'Add Sensor' in the app, and follow on-screen instructions.

Mount Your Sensor

Surface Preparation for Mounting

Wipe the mounting surface with a damp cloth when using included adhesive pads.

Sensor Placement Guidelines

Mount pieces on moving part and frame, ensuring dots are no more than 3/4 inch apart when closed.

Top View Alignment

Ensure the front sides of both sensor pieces are even with each other for optimal performance.

Using Risers for Magnet Tab Height

Attach included risers if necessary to increase the height of the magnet tab.

Lateral Separation Warning

Avoid lateral separation of sensor pieces when the door/window opens; this may prevent proper function.

Additional Information

Starting Pairing Mode

Sensor enters pairing mode on battery insertion or by holding the pairing button for five seconds.

Checking Battery Level

Tap the pairing button; a long flash means good battery, a slow blink means low battery.

Status Indicator Reference

Provides a guide to indicator light patterns for pairing, battery status, and software updates.

Need Help?

Support Resources

Access support articles, user manuals, community forums, and live customer care contact information.

Legal Information

Find warranty, safety, and other legal information at ooma.com/legal.

FCC Compliance Statement

Device complies with FCC rules, subject to conditions to avoid harmful interference.