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OpenEye N4 - User Manual

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N4 PROFESSIONAL GRADE NETWORK RECORDER
Quick Guide
31138AJ
Copyright ©2018 OpenEye. All Rights Reserved. Information contained in this document is subject to change without prior
notice. OpenEye does its best to provide accurate information but cannot be held responsible for typos or mistakes.
23221 E Knox Ave
Liberty Lake, WA 99019
1.888.542.1103
CONNECTIONS
No. Item No. Item No. Item
1 Power 6 USB 2.0 11 Optical Output
2 VGA 7 Network ports 12 Line in - line level
3 DVI-D 8 USB 3.0 13 Speaker Out
4 Display port 9 5.1 Surround sound 14 Mic in - not used
5 HDMI
®
10 5.1 Surround sound 15 RAID management
This guide is a quick reference for users to install and operate the N4 network recorder and
only provides basic information. For further details on installation and operation, please
refer to the User Manual.
BOX 1 CONTENTS
NVR CASE KEY
RECOVERY DISK
MOUSE KEYBOARD
POWER CABLE
HDMI
®
to DVI
ADAPTER
QUICK START GUIDE / READ THIS FIRST
ACCESSORY BOX CONTENTS
N4 RECORDER (without drives)
Due to the number and weight of the hard drives, the N4 Network Recorder is shipped in two
boxes.
RACKMOUNT RAIL KIT
BOX 2 CONTENTS
HARD DRIVES (in boxes, 4 per box)
ACCESSORY BOX
(see contents below)
FRONT BEZEL
12
!
1
2 43
56 7 8
9 10 11 12
13 14 15 16
RACKMOUNT ASSEMBLY INSTRUCTIONS
The box your OpenEye N4 network recorder was shipped in should include two rail assem-
blies, two rail mounting brackets, and the mounting screws you will need to install the system
into the rack. There are a variety of rack units available on the market, which may mean the
assembly procedure will di󰀨er slightly. Refer to the installation instructions for your model of
rack unit. Please read this section in its entirety before you begin the installation procedure.
Installing the Recorder into a Rack
1. Extend the outer rails.
2. Align the inner rails with the outer rails on
the rack.
3. Slide the inner rails into the outer rails,
keeping pressure even on both sides.
When pushed all the way into the rack,
the rails will click into a locked position
(preventing removal without pressing the
quick-release tabs).
Installing the Outer Rack Rails
1. Secure the back end of the outer rail to
the rack using the leaf springs and screws
provided.
2. Press the button where the two outer rails
are joined to retract the smaller outer rail.
3. Hang the hooks of the rails onto the rack
holes and, if desired, use screws to secure
the front of the outer rail onto the rack.
4. Repeat these steps for the other outer rail
extension.
Separating the Sections of Rack Rails
1. Extend the rail assembly by pulling it out-
ward.
2. Press the quick-release tab.
3. Separate the inner rail extension from the
outer rail assembly.
4. Repeat theses steps for the second rail
assembly.
Installing the Inner Rail Extensions
1. Place the inner rail extensions on the side
of the chassis, aligning the hooks of the
chassis with the rail extension holes. Make
sure the extension faces outward, just like
the pre-attached inner rail.
2. Slide the extension toward the front of the
chassis.
3. Optional: Secure the rail extension to the
chassis with 4 screws (included).
4. Repeat these steps for the other side of the
chassis.
HARD DRIVE INSTALLATION
Your recorder will be shipped with the drives in a separate box. To insert the drives, pull the
blue latch release on the front of the drive, insert the drive into the proper port, and close the
latch.
Pull blue button to
release latch
Your hard drives should be inserted in order, 1-16, depending on how many hard drives you
have purchased. Each hard drive is marked with the number of its port. See the diagram
below for the order of hard drive ports.
FOR UNITS WITH RAID CONFIGURATION ONLY:
Use only identical models to replace the hard drives
Do not re-insert failed drives.
1 2
3
4
5 6
7
8
9
10
11
12
13
14
15
!
12
Question and Answer IconNeed help?

Do you have a question about the OpenEye N4 and is the answer not in the manual?

Summary

Rackmount Assembly Instructions

Separating Rack Rail Sections

Procedures for separating inner and outer rail sections for rack mounting.

Installing Inner Rail Extensions

Attaching inner rail extensions to the N4 recorder chassis for rack mounting.

Installing Outer Rack Rails

Securing outer rack rails to the equipment rack for recorder installation.

Installing Recorder into Rack

Sliding the N4 recorder into the installed rack rails, ensuring a secure fit.

Hard Drive Installation

Hard Drive Port Identification

Diagram and numbering for identifying the correct ports for hard drive installation.

Drive Insertion Procedure

Steps for inserting hard drives into the N4 recorder, including latch mechanism.

Installing the Front Bezel

LED Status Indicator

CPU Meter

Search Menu Operations

Basic Search

Steps for performing a basic search for recorded video content.

Clip Backup

Instructions for backing up specific video clips from the recorder.

General Backup

Procedures for performing a full system or date-range backup of recorded data.

Power Safety

Overview

The OpenEye N4 Professional Grade Network Recorder is a robust surveillance solution designed for professional use, offering advanced features for video recording, storage, and management. This quick guide provides essential information for installation, operation, and maintenance, with a recommendation to consult the full User Manual for comprehensive details.

Device Overview and Packaging

The N4 Network Recorder is shipped in two boxes due to the number and weight of its hard drives.

  • Box 1 Contents: Contains the N4 Recorder unit itself, without the drives.
  • Box 2 Contents: Includes the Front Bezel, Rackmount Rail Kit, Hard Drives (packaged in boxes of four), and an Accessory Box.

Accessory Box Contents

The Accessory Box contains several crucial items for setup and operation:

  • NVR Case Key
  • Mouse
  • Keyboard
  • Recovery Disk
  • Power Cable
  • HDMI® to DVI Adapter
  • Quick Start Guide / Read This First

Connections

The device features a comprehensive set of ports for various connections:

  1. Power
  2. VGA
  3. DVI-D
  4. Display Port
  5. HDMI®
  6. USB 2.0
  7. Network ports
  8. USB 3.0
  9. 5.1 Surround sound
  10. 5.1 Surround sound
  11. Optical Output
  12. Line in - line level
  13. Speaker Out
  14. Mic in - not used
  15. RAID management

Rackmount Assembly Instructions

The N4 recorder is designed for rack installation. The assembly process involves separating the rack rail sections, installing inner rail extensions onto the chassis, and then securing the outer rack rails to the rack.

  • Separating Rack Rails: Extend the rail assembly, press the quick-release tab, and separate the inner rail extension from the outer rail assembly. Repeat for the second rail.
  • Installing Inner Rail Extensions: Align the hooks of the chassis with the rail extension holes, ensuring the extension faces outward. Slide the extension toward the front and optionally secure it with four screws. Repeat for the other side.
  • Installing Outer Rack Rails: Secure the back end of the outer rail to the rack using leaf springs and screws. Retract the smaller outer rail by pressing the button where the two outer rails join. Hang the hooks onto the rack holes and optionally secure with screws. Repeat for the other outer rail.
  • Installing Recorder into Rack: Extend the outer rails, align the inner rails with the outer rails on the rack, and slide the inner rails into the outer rails, applying even pressure. The rails will click into a locked position when fully inserted.

Hard Drive Installation

Hard drives are shipped separately. To install:

  1. Pull the blue latch release on the front of the drive.
  2. Insert the drive into the proper port.
  3. Close the latch. Hard drives should be inserted in order, from 1 to 16, depending on the number purchased. Each drive is marked with its corresponding port number.
  • For RAID Configuration Only: Use only identical models to replace hard drives. Do not re-insert failed drives.

Installing the Front Bezel

If choosing to mount the front bezel, the attached handles must be removed first.

  1. Remove the two screws from each handle.
  2. Install the included bezel clips and fasten with screws.
  3. Align and slide the right side of the bezel into the right clip.
  4. Slide the left side of the bezel into the left clip.
  5. Lock the bezel by turning the key counter-clockwise.

LED Status Indicator

The front panel features LEDs to indicate the recorder's status:

  • Power: Illuminates when power is supplied.
  • HDD 1-16: Flashes when the hard drive is being accessed.
  • System HDD: Flashes when the system hard drive is functioning properly.
  • Network (1 and 2): Illuminates when the recorder is connected to a network.
  • Power Failure: Illuminates when the recorder has lost power.

CPU Meter

The CPU meter monitors system resources:

  • Green: System configuration OK.
  • Yellow: Consider decreasing load.
  • Red: System configuration exceeded. Decrease load or upgrade system.

The main menu provides access to various functions:

  • Search: Access search functions.
  • Pan/Tilt: Set camera positions, presets, and tours (PTZ cameras only).
  • Setup: Set recorder and camera configurations.
  • Backup: Control scheduled and emergency video backup.
  • Login: Login as user or administrator.
  • Exit: Power off, restart system, or restart system in Windows Mode.

Video Display Icons

The recorder supports various video display configurations:

  • A - 1st Four Camera View: Displays cameras 1 through 4.
  • B - 2nd Four Camera View: Displays cameras 5 through 8.
  • C - 3rd Four Camera View: Displays cameras 9 through 12.
  • D - 4th Four Camera View: Displays cameras 13 through 16.
  • A - 1st Nine Camera View: Displays cameras 1 through 9.
  • 2nd Nine Camera View: Displays cameras 8 through 16.
  • All Camera View: Displays all 16 cameras.
  • Full Screen: Allows video display area to be viewed on the entire screen without menu options.
  • C - Auto Sequence: Sequences through screen divisions.

Search Menu

The search menu allows users to find and review recorded footage.

  • Current date/time
  • Search options
  • Search sync
  • Playback controls
  • Playback speed
  • Image control
  • Select date button
  • Playback date/time
  • Camera selection buttons
  • Hour/minute control bar
  1. In the Search screen, click Select Date.
  2. Select a date on the calendar.
  3. Type desired time, then click OK or use the Hour/Minute Control Bar.
  4. Select a Camera channel or Channel View.
  5. Click Play. Video can be played forward, backward, or frame-by-frame.

Clip Backup

  1. From the Search screen, click Save.
  2. Click the Clip Backup tab.
  3. Select the drive to save data to (Hard disk drive, removable drive (USB), CD/DVD drive).
  4. Select desired cameras from the list.
  5. Define the Start and End time and date for the backup.
  6. Select Include Viewer to include a copy of the proprietary Backup Viewer Software with the clip.
  7. Click Add memo to include additional information.
  8. Click Backup to start the backup.

General Backup

  1. Click Backup on the Display Screen.
  2. Select the date(s) to back up using the calendar. Dates with recorded data are highlighted in blue.
  3. Select the blocks of time to back up using the Hour/Minute grid. Blocks with recorded video are highlighted green; selected blocks are highlighted red.
  4. Select the backup drive(s) under Select Backup Media, or click Network Drive, or Browse. For CD-ROM, specify the number of CDs.
  5. Click Backup Order to set the backup order.
  6. Select the Include Viewer check box to include the Backup Viewer Application.
  7. Click Start Backup to begin the backup process.

Power Safety Information

To reduce the risk of electrical shock or equipment damage:

  • Do not disable the power grounding plug; it is an important safety feature.
  • If the electrical plug does not have a ground plug receptacle, contact a licensed electrician for replacement.
  • Plug the power cord into a grounded electrical outlet that is easily accessible.
  • Disconnect power from the recorder by unplugging the power cord from the electrical outlet or the recorder.

Operating Temperature Range

The device is designed to operate within a temperature range of -40°F to 122°F (-40°C to 50°C).

OpenEye N4 Specifications

General IconGeneral
BrandOpenEye
ModelN4
CategoryTuner
LanguageEnglish