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Opengear IM7200 - User Manual

Opengear IM7200
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IM7200 Quick Start Guide
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IM7200 Quick Start Guide (520062 — revision 1.6.3) page 1 of 4
Question and Answer IconNeed help?

Do you have a question about the Opengear IM7200 and is the answer not in the manual?

Summary

Power Up and Connect Hardware

Connect to the IM7200

Access IM7200 via IP Address

Access IM7200 using its built-in IP or DHCP-assigned address via browser.

Set Root User Passcode

Change Root User Passcode

Navigate to Users & Groups, edit Root User, and set a new strong passcode.

Configure NET1 Network

Configure NET1 Network Method

Set NET1 interface to DHCP or Static IP configuration via System > IP settings.

Configure NET2 Network

Configure Serial Devices

Create Local Users and Groups

Add New Local User

Create a new user with administrative access via Serial & Network > Users & Groups.

Overview

The Opengear IM7200 is an Infrastructure Manager designed for comprehensive remote management and monitoring of IT infrastructure. It serves as a central hub for accessing, controlling, and maintaining various network devices, servers, and power equipment, particularly in out-of-band scenarios.

Function Description

The IM7200's primary function is to provide secure, remote access to serial consoles, USB devices, and network-connected equipment. This enables administrators to manage infrastructure even when the primary network is down, ensuring business continuity and reducing downtime. It acts as a console server, allowing users to connect to devices via SSH, Telnet, or a web terminal, and offers robust logging capabilities to track all communications and system events. The device supports dual power supplies (AC or DC, depending on the model) with automatic failover, enhancing reliability. It also integrates Wi-Fi capabilities, supporting both Client and Access Point modes for flexible network connectivity. Beyond basic console access, the IM7200 extends its functionality to environmental monitoring, power management, and user access control, making it a versatile tool for data centers, remote offices, and edge deployments.

Usage Features

The IM7200 offers a rich set of features designed to simplify and secure infrastructure management.

  • Flexible Network Connectivity: The device includes multiple network interfaces (NET1 and NET2), each consisting of an RJ45 copper port and an SFP fiber-optic connection. Only one connection per pair can be active at a time, with SFP taking precedence if present. This allows for diverse network topologies and redundancy. The IM7200 can obtain an IP address via DHCP or be configured with a static IP. For out-of-band management, it supports connecting to a management network via NET2 and can also utilize an internal modem for dial-in access. Wi-Fi functionality, when activated and an antenna is attached, further enhances connectivity options, allowing the IM7200 to operate as a client or an access point.

  • Secure Console Access: The IM7200 provides secure access to device consoles through various protocols. Users can SSH into the IM7200's IP address and access a pmshell chooser menu, or directly connect to a specific serial port by adding :serial or the port number/label to their username. Direct SSH access to serial ports is also available via specific TCP ports (e.g., 3000 + port number). Telnet access is supported, typically via port 2000 + port number. For a graphical interface, the Opengear Management Console (OMC) offers a web terminal link for each port. The device supports both Cisco Straight (X2) and Cisco Rolled (X1) pinouts for serial connections, accommodating a wide range of devices. Included serial adapters (DB9F-to-RJ45 and RJ45-to-DB9M) facilitate connections to DTE DB9M and DCE DB9M devices.

  • USB Device Management: The IM7200 features front-facing USB ports, with some models offering additional rear-facing ports. These ports support device console management for various USB-enabled devices, including those with FTDI, CP210X, CP2303, CDC ACM, MCT U232, and Exar chipsets. Common applications include connecting to UPS supplies, Cisco devices, or attaching external drives for firmware updates and configuration file transfers.

  • Power Management and Environmental Monitoring: The IM7200 extends its capabilities to monitoring and controlling power devices (RPCs, PDUs, IPMI devices) and UPSs. It integrates with open-source NUT and Powerman tools for detailed management. Additionally, it supports environmental monitoring through EMDs (Environmental Monitoring Devices) connected to serial ports. This allows for tracking temperature, humidity, physical access, smoke alarms, and other environmental factors, providing alerts based on user-defined check conditions and trigger actions (e.g., email, SMS, Nagios, SNMP).

  • User and Group Management: The device emphasizes secure access control by allowing administrators to create multiple local users and assign them to specific groups. While a default root user exists, it is strongly recommended to create additional users with full administrative access and to set strong, high-entropy passcodes. Users can be assigned limited or full access to the IM7200's GUI and CLI interfaces based on their group membership (e.g., user group for limited access, admin group for full access). This granular control ensures that only authorized personnel can access and manage specific devices or functionalities.

Maintenance Features

The IM7200 incorporates several features that aid in ongoing maintenance, troubleshooting, and security.

  • Secure Access and Authentication: The IM7200 uses a self-signed SSL certificate for its web interface, which may initially trigger browser warnings but ensures encrypted communication. HTTPS and SSH are enabled by default, providing secure channels for management. The ability to set strong, high-entropy passcodes for users is a critical security feature.

  • Comprehensive Logging: The device offers extensive logging capabilities, allowing administrators to track all communications with attached serial and network devices, system activity, and the status of UPSs, PDUs, and EMDs. Different logging levels can be configured for each serial port, enabling administrators to capture the necessary detail for troubleshooting and auditing. Logs can be viewed directly within the OMC (Port Logs, Host Logs) and saved either locally or remotely for archival or further analysis.

  • Configuration Management: The IM7200 allows for detailed configuration of serial ports, including common settings like baud rate, parity, data bits, stop bits, and flow control, to match the connected devices. It also enables the selection of specific console server protocols (SSH, Telnet, Web Terminal, RFC2217) for network connections to each port. Network interface settings (IP address, subnet mask, configuration method) are easily adjustable.

  • System Monitoring and Alerts: The IM7200's auto-response feature allows for proactive monitoring of various conditions, such as temperature, battery level, and data patterns. Administrators can define trigger actions, including email alerts, SMS messages, or integration with Nagios/SNMP, to be notified of critical events. This helps in identifying and addressing potential issues before they escalate.

  • Firmware Updates: While not explicitly detailed in the provided text, the mention of attaching external drives to front-facing USB ports for "firmware updates or configuration files" implies that the IM7200 supports straightforward firmware upgrades, a crucial aspect of device maintenance to ensure security patches and new features are applied.

  • Redundant Power Supplies: The DAC models with dual universal AC power supplies and DDC models with dual DC power supplies, both featuring automatic failover, significantly enhance the device's reliability and reduce the risk of downtime due to power interruptions. This built-in redundancy is a key maintenance-reducing feature.

Opengear IM7200 Specifications

General IconGeneral
Number of users- user(s)
MAC address table- entries
Firewall throughput- Mbit/s
Number of LAN Access Points (max)-
Ethernet LANYes
Wi-Fi standards802.11a, 802.11b, 802.11g
Networking standardsIEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Ethernet LAN data rates10, 100, 1000 Mbit/s
Security algorithmsAES, TKIP, WEP, WPA, WPA-PSK, WPA2-PSK
Authentication methodRSA SecurID, LDAP
Console portRJ-45
Connectivity technologyWired & Wireless
Power over Ethernet (PoE)No
Power consumption (typical)30 W
Number of power supply units2
Antenna typeExternal
DisplayLCD
Product colorBlack, Red
Rack capacity1U
Storage temperature (T-T)-30 - 60 °C
Operating temperature (T-T)5 - 50 °C
Operating relative humidity (H-H)5 - 90 %
Cables includedLAN (RJ-45)
Weight and Dimensions IconWeight and Dimensions
Weight4500 g
Dimensions (WxDxH)440 x 254 x 45 mm

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